All about support, sales, and customer communication. The Userlike Blog
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January 22, 2019
Customer Service
4 Customer Satisfaction Metrics That Will Expose Reality January 10, 2019
Customer Service
The 11 Universal Types of Customers You Need to Know December 19, 2018
Customer Service
How to Send Your Customers Memorable Christmas Cards December 05, 2018
Userlike
Our 2018 Company Retreat to Kamperland November 29, 2018
Customer Service
How to Deal With Rude Customers Like a Roman Emperor November 23, 2018
Live Chat
3 Ways Live Chat Impacts Consumer Behavior November 20, 2018
Customer Service
5 Steps to a Catchy Bot Name November 16, 2018
Customer Service
The 10 Core Responsibilities of Customer Service November 06, 2018
Customer Service
How to Use Chatbots in Support – Best Practices & Examples November 01, 2018
Highlight Live Chat
6 Reasons Why Messaging and Chat Are the Best Support Channels October 23, 2018
Userlike
How Slack is Silently Killing Your Productivity October 08, 2018
Userlike
Sleep and Productivity – a Perfect Match September 20, 2018
Customer Service
Write To the Customer, Not About the Customer August 21, 2018
Live Chat
How to Set up Your Live Chat – 5 Easy Steps For a Quick Start August 21, 2018
Userlike
9 Recruitment Methods for Building an All-Star Team August 09, 2018
Customer Service
The 6-Step Process for a Powerful Customer Service Job Description July 26, 2018
Customer Service
15 Creative Customer Service Team Names July 17, 2018
Live Chat
The 6 KPIs for Improving Your Live Chat Efficiency July 06, 2018
Live Chat
Chat with Your Customers via Facebook Messenger Connect June 25, 2018
Customer Service
The 6 Core Sales Skills That Underlie Success June 08, 2018
Communication
7 Discussion Techniques to Get Closer to Truth and Understanding June 01, 2018
Customer Service
7 Fun Communication Games That Increase Understanding May 24, 2018
Userlike
20 Recruiting Quotes by Industry Titans to Guide Your Hiring May 03, 2018
Live Chat
7 Notifications Modes to Never Miss a Chat Again April 30, 2018
Customer Service
The 10 Roles of Customer Success April 20, 2018
Customer Service
4 Truisms on the Importance of Hiring Well April 17, 2018
Live Chat
5 Smart Routing Modes For an Efficient Live Chat Distribution April 11, 2018
Customer Service
7 Powerful Sales Role-Plays to Train Your Team April 06, 2018
Development Updates Live Chat
Userlike Live Chat Software – Data Privacy Features and GDPR Compliance March 27, 2018
Userlike
9 Tips for Making Remote Work March 23, 2018
Live Chat
Introducing Telegram Connect – Support Your Customers Wherever They Go March 22, 2018
Customer Service
9 Horrible Car Sales Techniques and How to Replace Them March 15, 2018
Customer Service
Using Slack for Customer Support – 8 Tips, Tools & Ideas March 08, 2018
Live Chat
Introducing Operator Skills – Guide Your Customers to the Right Support Rep March 05, 2018
Development Updates
What's New: Import & Export Macros, Improved Skills Routing & Matomo February 21, 2018
Live Chat
9 Tips & Tools for Multilingual Chat Support February 08, 2018
Customer Service
Sales Skills Training: 6 High-Gain Abilities and How to Hone Them January 29, 2018
Customer Service
25 Sales Quotes to Paint on Your Office Walls January 26, 2018
Userlike
The 6 Streamlined Stages of the Communication Process January 16, 2018
Customer Service
6 Realistic Ways to Put the Customer First January 11, 2018
Customer Service
8 Sales Catch Phrases to Seal the Deal January 05, 2018
Customer Service
How to Overcome Sales Manipulation and Sell Without Deceit January 02, 2018
Customer Service
5 Realistic Customer Service Trends for 2018 December 19, 2017
Customer Service
Writing an Original Farewell Message for Employees and Colleagues December 18, 2017
Development Updates
Whats New: Skill-based Routing December 04, 2017
Userlike
The 7 Simple Steps for Creating Your Personal Growth Plan November 28, 2017
Development Updates Userlike
Userlike Now Available in Spanish, French, Portuguese, and Italian November 24, 2017
Customer Service
How Chatbots and AI Will Transform Customer Experiences November 13, 2017
Development Updates
What's New: More Dashboard Languages, Group Forwarding, and Chatbot Integration November 02, 2017
Customer Service
Sales Execution: How to Close the Best Deal Every Time October 30, 2017
Customer Service
3 Ways to Pump Up Your Prospecting Efforts with Live Chat October 20, 2017
Customer Service
How to Master the Art of Formal Communication October 12, 2017
Ecommerce
The 12 Best Startup Deals For Business Tools September 26, 2017
Development Updates
What's New: Daily Service Times, Custom Transcript Email Logo, and Widget Tracking API September 18, 2017
Userlike
11 Silently Toxic Team Behaviors August 29, 2017
Communication
Voicemail Etiquette – What to Say When No One’s Listening August 18, 2017
Development Updates
Whats New: Better Transcript Emails, Google Tag Manager, and More August 28, 2017
Development Updates
Userlike in Cloudflare Apps July 30, 2017
Development Updates
What's New: A Fresh, Clean Look, New Integrations, and More August 25, 2017
Customer Service
16 Chat Etiquette Tips for Private, Business, and Support June 30, 2017
Development Updates
What's New: Improved Analytics and Chat, a Better Chat Butler, External Tracking April 30, 2017
Development Updates
What's New: A Fresh, Stylish Look – With Chat Butler at Your Service August 16, 2017
Userlike
Surviving Complex Database Schema Migrations August 11, 2017
Customer Service
The Best Canned Responses for Business and Support August 10, 2017
Userlike
Goodbye Aachener… Hello New Office! August 08, 2017
Ecommerce
The Most Important Sales KPIs for Each Stage of the Funnel July 24, 2017
Ecommerce
The Shift Toward a Personalized Shopping Experience July 13, 2017
Customer Service
8 Causes of Miscommunication and Misunderstanding July 10, 2017
Customer Service
Creating Customer Service Values That Create Value June 30, 2017
Userlike
Our 2017 Retreat to Malmedy June 29, 2017
Customer Service
The 6 Customer Service KPIs You Should Be Tracking June 26, 2017
Customer Service
7 Sales Training Games That Actually Boost Your Skills June 20, 2017
Customer Service
Live Chat Benefits in Theory and Numbers June 02, 2017
Customer Service
5 Tips for a Smooth Customer Service Workflow May 30, 2017
Userlike
5 Company Wide Benefits of Company Wide Blogging May 26, 2017
Customer Service
The 11 Consumer Needs You Should Be Focusing On May 19, 2017
Customer Service
6 Customer Service Exercises for Daily Growth May 17, 2017
Customer Service
7 Powerful Customer Service Phone Tips May 15, 2017
Development Updates
Heads Up: Upcoming Pricing Change May 11, 2017
Customer Service
5 Irresistible Customer Incentives May 08, 2017
Customer Service
16 Great Customer Service Videos – Laugh, Learn, Lead. May 02, 2017
Ecommerce
Startup Sales Playbook – 6 Universal Tips April 17, 2017
Userlike
Meet Chat Butler – Your Robotic Support Sidekick April 12, 2017
Customer Service
What's the Importance of Customer Loyalty? April 04, 2017
Communication
9 Effective Communication Techniques Everyone Should Know About March 30, 2017
Customer Service
Customer Service Psychology 101 – 6 Powerful Principles March 28, 2017
Customer Service
Service Level Agreement - Best Practices & Crucial Elements March 21, 2017
Customer Service
7 Internal Customer Service Tips to Turn Things Around March 17, 2017
Customer Service
The 5 Types of Service Variability and How to Handle Them March 06, 2017
Customer Service
The 7 Hardest Customer Service Scenarios Without Easy Answers March 06, 2017
Development Updates
What's New: Operator Roles and Organizations February 23, 2017
Customer Service
The 8 Customer Service Skills And Traits You Should Look For February 14, 2017
Sales
12 Direct Sales Techniques to Sell Pretty Much Anything February 07, 2017
Customer Service
Forget Customer Empathy — Focus on Customer Compassion January 31, 2017
Customer Service
The CSAT Score — Strengths, Flaws, and Best Practices January 25, 2017
Customer Service
11 Powerful Tips for Building Customer Rapport January 20, 2017
Development Updates
What's New: Transcript Customization, Chat Storage Management and More January 20, 2017
Customer Service
Forget Multi Channel vs. Omni Channel. The Future is Opti Channel. January 12, 2017
Customer Service
4 Auto Reply Messages for Business & Support January 09, 2017
Customer Service
4 Steps to the Right Customer Effort Score (CES) Question December 20, 2016
Customer Service
The 3 Steps to Master Social Customer Service December 13, 2016
Userlike
5 Pragmatic Tips for Creating Company Core Values December 09, 2016
Customer Service
21 Customer Service Standards That Will Take You Higher December 06, 2016
Userlike
5 Simple Principles From 5 Years Thinking About Productivity May 16, 2018
Customer Service
The 8 Core Principles of Good Customer Service November 19, 2016
Ecommerce
2016’s Top Cyber Monday Deals for Business Tools November 17, 2016
Customer Service
10 Reasons Your Company May Fail at Customer Service November 08, 2016
Customer Service
8 Realistic Customer Service Trends for 2017 October 31, 2016
Customer Service
7 Tips to Avoid the Uncanny Valley of Customer Service October 25, 2016
Userlike
Our Crowdfunding Experience October 20, 2016
Development Updates
Messenger Channels for All October 20, 2016
Customer Service
How to Create a Strong Customer Service Philosophy October 13, 2016
Customer Service
The 9 Levers for Improving Customer Satisfaction October 05, 2016
Customer Service
Internal Customer Service — Definition & Best Practices September 29, 2016
Customer Service
7 Crucial Customer Service Metrics September 27, 2016
Customer Service
How to Identify Customer Needs and Expectations September 21, 2016
Customer Service
Understanding Cultural Diversity in Customer Service September 16, 2016
Customer Service
7 Customer Service Tips From SaaS Professionals September 08, 2016
Ecommerce
6 Funny Customer Service Stories to Restore Your Faith in Humanity September 01, 2016
Ecommerce
SAXOPRINT's Content Marketing Formula to Becoming a Printing Powerhouse August 31, 2016
Ecommerce
5 Must Have Customer Retention Metrics August 26, 2016
Customer Service
How to Understand and Conquer Customer Inertia April 06, 2018
Live Chat
11 Chatbots Every Entrepreneur Should Check Out August 11, 2016
Customer Service
20 Customer Service Techniques to Step Up Your Game August 05, 2016
Customer Service
6 Tried and Tested Ways to Show Customer Appreciation July 29, 2016
Customer Service
5 Painful Examples of Bad Customer Service July 19, 2016
Customer Service
How Apple, Tesla, and Disney Provide Excellent Customer Service July 18, 2016
Development Updates
Introducing Messenger Channels: Channels to Your Customers' Hearts July 08, 2016
Customer Service
How to Turn Customer Support Into Customer Insights July 05, 2016
Customer Service
7 Convincing Reasons to Use SMS as a Support Channel July 02, 2016
Customer Service
7 Customer Service Resources to Read, Listen, Watch and Grow June 29, 2016
Customer Service
Your Customers Are Wired for Instant Support June 22, 2016
Customer Service
21 Questions for the Perfect Customer Service Interview June 14, 2016
Customer Service
6 Effective Methods for Measuring Customer Loyalty June 07, 2016
Customer Service
6 Fun and Powerful Training Games for Customer Service Teams May 30, 2016
Customer Service
The Best (and Worst) Practices in User Onboarding May 20, 2016
Customer Service
The 6 Crucial Customer Service Tools (And the Platforms to Compare Them) May 12, 2016
Customer Service
Creating a Chat Bot for Customer Support May 11, 2016
Customer Service
6 Customer Retention Tips that Beat Last-Minute Churn Prevention May 05, 2016
Customer Service
How to Deal with Angry Customers — 4 Psychology Backed Tips April 30, 2016
Ecommerce
A Formula for Creating 10X Content April 26, 2016
Customer Service
9 Practical Methods for Measuring Service Quality April 21, 2016
Ecommerce
7 Ways to Build Customer Trust in eCommerce April 15, 2016
Customer Service
The Truth About Improving Customer Experience (CX) April 11, 2016
Customer Service
7 Psychological Biases to (Ab)use in Your Website Content March 31, 2016
Customer Service
How Conversational Commerce Will Change Customer Service Forever March 24, 2016
Ecommerce
The Story of Avocadostore: An End to Hippie Fashion March 18, 2016
Ecommerce
Our Proven Process for Writing a Press Release [Tips + Format] March 15, 2016
Customer Service
7 Realistic Customer Service Trends for 2016 March 09, 2016
Ecommerce
The 9 Best Books on Productivity You'll Want Your Team to Read March 04, 2016
Ecommerce
Why Data Privacy is the New Differentiator for SaaS March 02, 2016
Customer Service
How to Send a Professional Email – 12 Practical Tips February 29, 2016
Development Updates
Meet the New Userlike Widget – Redesigned, Reengineered, Remarkable. February 25, 2016
Ecommerce
Aponeo’s eCommerce Story: How Success Cured the Non-Believers February 23, 2016
Ecommerce
How to Create a Brand Identity Through Your Writing February 16, 2016
Ecommerce
How to Focus on Work Like a Jedi: 15-Point Checklist February 09, 2016
Ecommerce
Tessamino's 125 Year Journey from Shoemaker to Ecommerce Success January 28, 2016
Customer Service
3 Ways to Deliver Great Phone Support October 02, 2017
Userlike
6 Tips to Create a Company Learning Culture Like Google – Without Resources January 15, 2016
Ecommerce
How Mister Spex Turned Competitors into Partners — and Conquered the Market January 05, 2016
Ecommerce
6 Tips to Motivate Your Employees After the Holidays December 22, 2015
Customer Service
In 2016, It’s All About Customer Experience [Infographic] December 15, 2015
Ecommerce
The Story of eatclever: How a Bootstrapped Startup Uses Transparency to Take on The Big Fish December 08, 2015
Ecommerce
How a 120 Year Old Family Business Reinvented Itself in Ecommerce December 04, 2015
Userlike
Live Chat Case Study: Statista’s International Support Setup December 01, 2015
Ecommerce
The Story of Outfittery: How Two Women Disrupted the Men’s Clothing Industry November 26, 2015
Ecommerce
Ecommerce Magic: How Sonntagmorgen Turned a Joke into a Serious Business November 23, 2015
Ecommerce
2015's Best Black Friday and Cyber Monday Deals for Business Tools November 18, 2015
Userlike
Live Chat Case Study: Titus, Europe's Nr.1 Skateboard Shop November 16, 2015
Ecommerce
The Ecommerce Story of Valentins: Calculated Romance November 09, 2015
Ecommerce
Tausendkind: How Two Mothers Built a Million Dollar Online Shop November 09, 2015
Ecommerce
Tailor Store’s Stylish Journey to Market Leadership November 09, 2015
Ecommerce
Ecommerce Stories: Your Weekly Dose of Business Inspiration October 29, 2015
Development Updates
Chat Logic: What Operator Receives the Next Chat? October 23, 2015
Ecommerce
2 Writing Tips to Make Your Blog Stand Out October 14, 2015
Ecommerce
What Safe Harbor Means for American SaaS Providers in Europe October 12, 2015
Development Updates
Safe Harbor revoked: Don’t worry, our servers are in Germany. October 05, 2015
Userlike
Userlike's 2015 Company Retreat to Vlissingen October 01, 2015
Userlike
4 Reasons to Forget the Phone and Stick to Chat September 24, 2015
Userlike
We Switched from Zendesk to Help Scout, Here's Why September 17, 2015
Ecommerce
5 Small Business Tactics for Beating Industry Goliaths September 11, 2015
Development Updates
Integrate Your Live Chat with Segment October 09, 2015
Development Updates
Bye Bye MySQL & MongoDB. Guten Tag PostgreSQL September 03, 2015
Ecommerce
4 Points that Make for a Kickass Contact Page August 21, 2015
Customer Service
10 Questions to Ask Any Customer Service Applicant August 13, 2015
Ecommerce
8 E-Commerce Podcasts Worth Bookmarking July 27, 2015
Ecommerce
2015’s Homepage Design Trends Explained & Visualized July 22, 2015
Userlike
Our 8 Favorite Tools We'd Recommend to Any Startup July 03, 2015
Userlike
How to Multitask Efficiently with Live Chat June 26, 2015
Userlike
The Impressive Story of the Atefa Girls' School June 25, 2015
Customer Service
Why and How You Should Turn Your "Customer Service" into "Customer Success" June 19, 2015
Customer Service
4 Common Mistakes in Online Customer Service June 12, 2015
Ecommerce
3 Growth Hacks that Worked like Magic for Us June 05, 2015
Development Updates
The UserVoice Live Chat Integration June 01, 2015
Customer Service
4 Ways to Uncover Your Web Visitors’ Needs May 28, 2015
Customer Service
9 Ways to Identify a Bad Customer May 18, 2015
Customer Service
4 TEDX Videos to Boost Your Communication Skills May 18, 2015
Userlike
How XXLhoreca Uses Live Chat to Support Its Exponential Growth May 13, 2015
Ecommerce
20 Free Sources for Ecommerce Market Research May 12, 2015
Userlike
Servershop24’s Perfect Service Mix: Combining Help Scout & Userlike May 11, 2015
Customer Service
5 Steps to Reach the Perfect Customer Service Mindset May 06, 2015
Ecommerce
4 Things to Avoid When Launching an Ecommerce Website May 06, 2015
Userlike
Userlike Partners Up with LemonStand May 04, 2015
Customer Service
27 Horrifying Customer Service Stats April 30, 2015
Customer Service
How Customer Service Can Improve Your Google Rankings April 27, 2015
Ecommerce
Research Shows Service Software as Crucial Strategic Investment April 23, 2015
Customer Service
9 Inspiring Quotes on Customer Service April 21, 2015
Customer Service
6 Tips for Cooling Down after Dealing with a Stressful Customer April 17, 2015
Ecommerce
3 Psychological Triggers to Make Your Webvisitors Fall in Love With You April 16, 2015
Customer Service
How to Answer: "Why Are You Better than Your Competition?" December 15, 2016
Communication
How to Use Emoticons and Emojis in Business Communication April 01, 2015
Userlike
4 Tips for Chatting with an Internet Troll March 30, 2015
Ecommerce
17 Formulas Every Webshop Owner Should Know March 26, 2015
Ecommerce
3 Growth Hacks You Should Apply To Your Startup Today March 20, 2015
Customer Service
4 Tips to Motivate your Customer Service Team March 13, 2015
Customer Service
How to Find the Right Support Channels for your Business March 12, 2015
Userlike
De Laadkabel Shop Case Study: "80% of those who chat, end up buying." March 06, 2015
Ecommerce
7 Step Guide to a Secure Website March 05, 2015
Customer Service
5 Proven Tips to Raise Customer Engagement February 25, 2015
Ecommerce
How to Make your Website PCI DSS Compliant February 19, 2015
Ecommerce
Software Advice Research: What Website Visitors Use Live Chat? February 18, 2015
Customer Service
Quick Guide to Making Customer Service Fun February 10, 2015
Ecommerce
The 10 Marketing Blogs You Should Be Following February 06, 2015
Ecommerce
10 Crucial Elements for Website Credibility February 03, 2015
Customer Service
10 Customer Service Blogs You Should Bookmark February 02, 2015
Development Updates
Live Chat Integration with Base CRM January 29, 2015
Customer Service
10 Common Phrases You Should Never Say to Your Customers January 28, 2015
Ecommerce
10 Blogs Every eCommerce Professional Should Be Following January 22, 2015
Userlike
How to Start the Chat Panel Automatically on Startup January 19, 2015
Development Updates
Live Chat Integration with HubSpot January 16, 2015
Ecommerce
Live Chat to Fight Shopping Cart Abandonment January 15, 2015
Ecommerce
6 Hacks to Forge Strong Customer Relationships June 26, 2018
Live Chat
Live Chat for Online Car Sales and Automotive – Features & Benefits January 13, 2015
Userlike
The Userlike Way - How we do Customer Service January 12, 2015
Customer Service
Customer Service Survival Guide for the Mobile Age January 08, 2015
Userlike
Quick Guide to A/B Test your Live Chat Setup January 07, 2015
Development Updates
Meet the First New Features of 2015 January 05, 2015
Ecommerce
11 Easy Tools for Measuring Website Credibility November 21, 2018
Live Chat
How to Use Live Chat to Boost Real Estate Sales December 22, 2014
Development Updates
App of the Year Awards: Vote for Userlike! December 17, 2014
Userlike
Tips for Quick Chat Support: Texter App vs Chat Macros December 15, 2014
Ecommerce
How to Boost your Holiday Sales with Live Chat December 12, 2014
Development Updates
Improve your Chat Panel, Join the Websockets Beta! December 12, 2014
Customer Service
The Pro's and Con's of Outsourcing your Customer Support December 11, 2014
Userlike
Live Chat in Electronics Shops: Benefits and Common Questions December 10, 2014
Development Updates
Live Chat Integration with Box December 09, 2014
Development Updates
Google Drive Live Chat Integration December 04, 2014
Userlike
Alternative to ClickDesk: Userlike Live Chat for Business November 26, 2014
Userlike
Live Chat in Perfume and Cosmetics Shops: Common Questions and Best Practices November 21, 2014
Userlike
Free Website Chat Software November 21, 2014
Userlike
The Best Alternative to LiveChatInc November 20, 2014
Userlike
Live Chat in Online Pharmacies: Benefits and Common Issues November 18, 2014
Ecommerce
9 Easy Tools for Professional Image Design November 14, 2014
Userlike
The Benefits of Live Chat for the Software Industry November 12, 2014
Ecommerce
Top 6 Characteristics of Landing Pages that Convert November 11, 2014
Userlike
New Partner Blueknow November 10, 2014
Development Updates
PipelineDeals Integration Improvement November 06, 2014
Customer Service
Good, Bad & Ugly Ways to Deal with Social Media Complaints October 31, 2014
Userlike
The Comm100 Live Chat Alternative by Userlike October 30, 2014
Customer Service
The 5 Crucial Characteristics for People in Customer Service October 27, 2014
Userlike
The Benefits of Live Chat for the Hotel Industry October 24, 2014
Development Updates
The Salesforce Live Chat Integration: Send Chats and Messages to your CRM October 24, 2014
Customer Service
7 Ways to Deliver Proactive Customer Support October 22, 2014
Development Updates
The SugarCRM Integration: Send Live Chat Data to your CRM October 21, 2014
Userlike
The Best Live Chat Alternative to Kayako October 20, 2014
Ecommerce
Doing it Right: Special Offers to Promote your Online Shop October 17, 2014
Ecommerce
7 Steps to Customer Loyalty in eCommerce October 09, 2014
Ecommerce
Quick Checklist for your eCommerce Checkout October 07, 2014
Ecommerce
3 Supertrends that will Shape the Future of eCommerce October 02, 2014
Userlike
Live Chat: Yes or No? An Answer from Google Analytics October 01, 2014
Userlike
Add Live Chat to your Shopware Store with the Userlike Plugin September 26, 2014
Development Updates
The Talkdesk Integration: Call Centre Software Meets Live Chat September 25, 2014
Development Updates
The Help Scout Integration: Connect Live Chat to your Helpdesk September 25, 2014
Ecommerce
UK's 10 Leading eCommerce News Portals September 23, 2014
Userlike
The iAdvize Alternative by Userlike September 18, 2014
Development Updates
The Highrise Integration: Send Live Chat Contacts to your CRM September 17, 2014
Development Updates
The Zendesk Integration: Connect Live Chat with your Helpdesk September 11, 2014
Development Updates
The Slack Integration: Team Collaboration Meets Customer Support September 09, 2014
Ecommerce
10 Startup Tools to Kickstart your Business September 04, 2014
Customer Service
Quick Guide to Service Software August 30, 2014
Development Updates
New Dashboard August 28, 2014
Ecommerce
The Comprehensive Guide to Successful Customer Rewarding August 19, 2014
Userlike
The Optimal Live Chat Setup: Raising Website Conversion June 07, 2016
Userlike
The Startup Deal August 11, 2014
Customer Service
Take it Back?! A Quick Guide to Online Return Policies August 07, 2014
Ecommerce
11 Apps That Would Turn Your Grandma Into a Pro Web Surfer July 31, 2014
Ecommerce
Are You Breaking the Rules? Data Privacy in eCommerce July 25, 2014
Ecommerce
9 Chrome Extensions to Send eMails like a Pro July 21, 2014
Development Updates
Record Low Bounce Rates With Live Chat And Unbounce July 18, 2014
Userlike
Triple your Service Efficiency with Chat Macros July 14, 2014
Development Updates
Integrate Pipedrive CRM With Live Chat July 14, 2014
Userlike
CRM and Live Chat: Integration Best Practices July 11, 2014
Ecommerce
11 Powerful Tools to Spy on Your Competitors July 03, 2014
Ecommerce
6 Reading Tools for Busy eCommerce Professionals June 30, 2014
Live Chat
11 Tips for Chatting with Your Customers June 25, 2014
Development Updates
Easily Manage Your Chat Prospects With The CapsuleCRM Integration August 30, 2016
Customer Service
6 Proven Methods for Measuring Customer Satisfaction June 23, 2014
Userlike
Simplify Your Live Chat Setup With Google Tag Manager June 21, 2014
Development Updates
SEOshop, Away Status and New Chat Buttons June 20, 2014
Development Updates
Email Marketing and Live Chat: The CleverReach Integration June 20, 2014
Customer Service
10 Tools to Master OmniChannel Support June 10, 2014
Development Updates
Campaign Monitor integrates with Userlike June 10, 2014
Ecommerce
Top 12 Tool Tips to Find and Create Images for Your Blog June 05, 2014
Ecommerce
How to Create Customer Loyalty and Make Them Coming Back for More June 03, 2014
Development Updates
Take Control of your Sales Funnel with the PipelineDeals Integration June 02, 2014
Ecommerce
Rough Guide to America's Top eCommerce Markets May 30, 2014
Customer Service
Customer Anger Management, Do's and Don'ts May 27, 2014
Userlike
Userlike's Global Expansion May 26, 2014
Ecommerce
Asia's Most Promising eCommerce Markets May 22, 2014
Customer Service
5 Service Stories that have to be Shared May 20, 2014
Development Updates
Dashboard Improvements May 19, 2014
Ecommerce
Europe's 6 Most Promising eCommerce Markets May 04, 2014
Development Updates
New Widget Features Arrived April 30, 2014
Development Updates
The Asana Integration: Organize Your Live Chat Messages April 29, 2014
Ecommerce
The 10 eCommerce Influencers you should be Following April 25, 2014
Development Updates
Organize Your Live Chat With The Trello Integration April 23, 2014
Development Updates
Integrate Your Live Chat With Your Dropbox April 22, 2014
Development Updates
New Buttons, Group Select, and Passive Connect Features April 22, 2014
Ecommerce
What the FAQ? Do's and Don'ts of FAQ's April 18, 2014
Userlike
Userlike in Lisboa April 17, 2014
Development Updates
The Live Chat Integration with GitHub is here! April 14, 2014
Development Updates
Our Response To Heartbleed April 07, 2014
Ecommerce
11 Best Practices for Boosting Customer Referrals April 04, 2014
Development Updates
The MailChimp Integration is here! April 01, 2014
Development Updates
Update to Chat Widget 2.0 March 27, 2014
Customer Service
Exploiting the Power of Feedback for your Company March 14, 2014
Customer Service
The 11 Gurus of Customer Service March 05, 2014
Customer Service
6 Innovative Service Tools That Will Change The Ecommerce Industry February 28, 2014
Ecommerce
6 Inspiring Examples of Gamification February 19, 2014
Ecommerce
8 Sure-Fire Ways To Skyrocket Your eCommerce Conversion Rates February 14, 2014
Customer Service
The Art of Customer Centric Companies December 03, 2018
Ecommerce
The 12 Books Every eCommerce Professional Should Read January 27, 2014
Customer Service
The 3 Secrets of Customer Service Champions January 13, 2014
Development Updates
Chat Macro Shortcuts & API Addon January 10, 2014
Ecommerce
6 Tips That Will Turn Your Online Shop Into A Strong Brand June 11, 2012
Development Updates
Software update March 12, 2012
Development Updates
Expanded Choice December 06, 2012
Userlike
How Live Chat Helps Linkbird May 29, 2012
Userlike
Userlike and Strongbow Offshore April 02, 2012
Development Updates
Two Powerful CRM Features October 29, 2012
Development Updates
Silent Mode June 04, 2013
Development Updates
Userlike Is Getting Social March 28, 2012
Userlike
No Reason Not to Try March 21, 2012
Userlike
Heading towards the Climax May 15, 2012
Userlike
Outsource your live chats to Octopodo GmbH! April 16, 2013
Userlike
Userlike in Desk.com’s App Directory! July 20, 2012
Development Updates
Big and Stunning Update! July 27, 2012
Development Updates
Monitoring Visitor Activity June 04, 2013
Development Updates
Userlike Is Getting Smarter April 12, 2012
Development Updates
Customization Fest April 06, 2018
Development Updates
Userlike's Privacy Policy Template to Add to Your Website February 11, 2013
Development Updates
More options and refinements! March 20, 2012
Userlike
Crowdfunding with Seedmatch May 07, 2013
Development Updates
May Update August 29, 2013
Development Updates
August Update March 01, 2013
Userlike
Userlike and Dozeo, the Customer Service Alliance July 13, 2012
Userlike
Official Partner Rakuten Deutschland November 10, 2013
Userlike
Certeo's Experiences With Live Chat May 18, 2012
Userlike
5 Tips for your Live Chat Behavior April 10, 2013
Userlike
Press Release - Userlike partners up with Händlerbund November 13, 2013
Development Updates
November Update March 19, 2012
Userlike
Goodbye to a Fruitful Beta Run November 30, 2011
Userlike
We present to you Userlike September 11, 2012
Development Updates
Another Lovely Update April 19, 2012
Development Updates
Customization-Fest with a Dashboard Chat Demo January 21, 2013
Development Updates
The Chat Panel is here June 05, 2012
Ecommerce
Shopping Cart Abandonment Part II January 17, 2012
Development Updates
Team Players and Plugins December 20, 2011
Userlike
Userlike Beta April 24, 2013
Userlike
Servershop24 Measures Value of Live Chat May 25, 2012
Ecommerce
Shopping Cart Abandonment Part I July 03, 2012
Development Updates
IP Address Privacy March 13, 2012
Development Updates
Approaching end of beta with new features May 06, 2012
Userlike
Userlike, now available in German! October 08, 2012
Development Updates
Browser Sharing March 26, 2012
Userlike
A Great Conclusion to a Great Week March 23, 2012
Userlike
So much Excitement January 27, 2012
Development Updates
Tailor your Userlike Experience