API Overview

With our various APIs you can get notifications about events, request information, customize Userlike’s behavior and connect chatbots. Here’s an overview of our APIs with their uses and differences.

General APIs for different purposes

APIDescriptionProduct
Add-on APIIntegrate Userlike into your favorite 3rd party apps or your own notification system.Team
JSONExport data of conversations, contacts, operators, etc. and manage it remotely. Mind the API rate limits.Business
AnalyticsEasily integrate Userlike with your favorite third-party tracking software, CRM, or your own custom tracking solutions. Enhance our Analytics data with your own and create customized reports.Business
Client trackingIf you’re already using an external website tracking solution, you can integrate it with Userlike and add Userlike-specific interactions.Business
Email callbackSend all automatic emails meant for contacts to your own server via a callback URL, instead of sending them through Userlike‘s own email infrastructure.Business
Custom channelEasily connect any message-based system to Userlike and complement the channels we already support. This could be your own SMS gateway, or your email server.Business

Customize Userlike’s behavior

APIDescriptionProduct
Website MessengerControl the Website Messenger’s behavior and integration beyond the options we provide in the Messenger settings.Business

Use chatbots

APIDescriptionProduct
ChatbotsConnect your existing chatbot (infrastructure) to Userlike via HTTP. This offers the potential to add even highly advanced chatbots to your support team.Business
Userlike Bot LanguageBuild a new chatbot from scratch within Userlike. Our Userlike Bot Language allows you to write bot scripts with a simple, minimal syntax, which can be used in your Website Messenger and messaging channels.Business