Support & sales on the most influential social app The Instagram channel

Connect website chat and Instagram support. Be available where people make their next buying decision.

Your hub for
Instagram support

Instagram + Userlike Expand your support to the most effective platform for commerce and marketing

Instagram is the ideal starting place for conversations with consumers ready to discover new products. Connect all channels and stay in touch.

Professional support features

Userlike is your professional business layer on top of Instagram, built for support and sales. Get ahead with powerful functions like chat routing, assignment, live translation, status and topic tagging, analytics and many more.

A conversation with a customer in the Message Center being forwarded to another chat agent.
Forward to
a colleague


Userlike’s group features make your Instagram support a team effort. Assign your agents by function, attach them skills and benefit from a smart customer routing.

An incoming customer message being routed to the best-suited chat agent.
Request via

Omni-messenger communication

Explore more channels! Userlike makes expanding your support to more apps like Instagram extremely easy. Whether it’s website chat, WhatsApp, Facebook Messenger, SMS or Threema – all customer messages arrive in your Userlike Message Center.

Userlike logo in a circle of messaging app logos.
Add other messaging