Powerful automation and chatbot features for your business, linked by a centralized, AI-powered knowledge base.
Feed your central knowledge base with the information your customers are looking for and speed up your support workflows. Our no-code solution makes AI automation simple. Connect your CRM, database or any other external system to automate entire processes.
Whether you rely on chat, contact forms or FAQs, our AI is always present to recognize questions and distribute your answers in real-time. So you can reduce service costs and your team can focus on the personal interactions that really matter.
An advanced digital assistant that recognizes customer intentions, uses machine learning, works on all channels and is ready to go in 10 minutes.
An interactive help section that empowers your customers to find answers their questions by autocompleting their inputs and highlighting trending topics. Categories act as starting points for complex issues.
The intelligent extension of your contact form that suggests relevant answers based on what your customers are typing – before they even hit the enter key. Customize to any design.
Build a chatbot that answers frequently asked questions on your website, or build a chatbot funnel that turns visitors into leads.
Automate answering customer requests that come in through WhatsApp, Messenger, Threema or other channels.
Chatbots are fast, but they can’t answer every customer request. With Userlike, you can build your chatbot to seamlessly escalate requests to your human support team.
Our most advanced chatbot. Connected to your custom knowledge base, built to recognize customer intentions and stocked with ready-to-go dialogues – yet fully customizable. This bot makes a real difference in your support and sales processes and is at home on any messaging channel.Start free trial
Connect an existing chatbot to Userlike via an HTTP API. This offers the potential of creating a highly advanced chatbot, e.g. by connecting an AI solution like IBM Watson.Read the docs
Automated conversations are an exciting new field. In this guide, we walk you through best practices, use cases and notable examples in the world of chatbots.
Learn about the ins and outs of Userlike’s Bot Language and Chatbot API.