Userlike’s Website Messenger allows you to reach your customers at the most valuable stages in their buyer journey.
Your website is the first touch point for your customers. Our chat window also makes it the best place to speak with you. Support your customers from the first chat – and throughout their entire website experience.
Receive your customers’ questions around the clock and answer them in your own time. Seamlessly switch between live chats and asynchronous messaging. No more pressure to be online.
Reach out to website visitors during the moments that define their customer experience. Make missed opportunities due to unresolved questions a thing of the past.
Allow your website visitors to choose the channel that’s most convenient for them – all while your agents reply from one central place. Stay in touch through an omnichannel experience that doesn’t slow you down.
Set your customer communication up for success and tailor it to your specific needs. Start every conversation on the right foot.
Easily get consent from your visitors and score points on transparency. Address privacy concerns before they arise.
Ask for contact data before the conversation. Gain high-quality prospects and valuable leads with every chat.
Let your customers decide which department to talk to. No more waiting queues or clumsy choice menus.
Leverage the full potential of modern messaging support. Give your customers more ways to share their thoughts without ever having to leave your website.
Collect immediate and actionable feedback from your customers to continuously improve your support performance. Turn anonymous statistics into real people.
Adjust the messenger’s design to reflect your brand style. Use our large range of customization options to make it stand out or blend in.
Reflect your brand colors.
Use your favorite font for all text.
Bring in your own voice.
Simply paste an HTML snippet into your website’s code and upload it. Welcome your visitors on any page in no time.