The Website Messenger Always just a click️ away

Userlike’s Website Messenger allows you to reach your customers at the most valuable stages in their buyer journey.

Userlike’s Website Messenger
Userlike’s Website
Messenger⁠

Userlike’s Website Messenger Bring modern messaging to your website

Instant connections

Your website is the first touch point for your customers. Our chat window also makes it the best place to speak with you. Support your customers from the first chat – and throughout their entire website experience.

A chat agent answering questions about pricing.

Always reachable

Receive your customers’ questions around the clock and answer them in your own time. Seamlessly switch between live chats and asynchronous messaging. No more pressure to be online.

Userlike chat window in online mode.
Real-time support for
quick solutions
Userlike chat window in offline mode.
Feel safe
going offline

Proactive chat

Reach out to website visitors during the moments that define their customer experience. Make missed opportunities due to unresolved questions a thing of the past.

A proactive chat invitation.
Proactively reach out to
visitors in doubt

All channels combined

Allow your website visitors to choose the channel that’s most convenient for them – all while your agents reply from one central place. Stay in touch through an omnichannel experience that doesn’t slow you down.

The Website Messenger with multiple messaging channels to switch to.
A customer reaching out
via their favorite app

First things first Advanced pre-chat features

Set your customer communication up for success and tailor it to your specific needs. Start every conversation on the right foot.

Privacy policy consent

Easily get consent from your visitors and score points on transparency. Address privacy concerns before they arise.

Data privacy notice on Userlike's chat window.
Craft your own
privacy notice text
Registration mode

Ask for contact data before the conversation. Gain high-quality prospects and valuable leads with every chat.

Registration mode
Define your own
registration fields
Group select

Let your customers decide which department to talk to. No more waiting queues or clumsy choice menus.

Group select
One click for the right
contact person

Low barrier, infinite depth Multimedia messaging

Leverage the full potential of modern messaging support. Give your customers more ways to share their thoughts without ever having to leave your website.

File sharing
Voice messages
Calls
Chatbots

Optimize your service Instant feedback

Collect immediate and actionable feedback from your customers to continuously improve your support performance. Turn anonymous statistics into real people.

Website chat survey functions.
Run surveys before
or after the chat

Create your own messenger Full customization

Adjust the messenger’s design to reflect your brand style. Use our large range of customization options to make it stand out or blend in.

Wallpapers

Create a more dynamic look.

Customizable wallpapers website chat options.
Customizable wallpapers website chat options.
Customizable wallpapers website chat options.
Add an abstract flair
Colorization

Reflect your brand colors.

Customizable colorization website chat options.
Customizable colorization website chat options.
Customizable colorization website chat options.
Pick your main color
from the RGB space
Custom fonts

Use your favorite font for all text.

Customizable fonts website chat options.
Customizable fonts website chat options.
Customizable fonts website chat options.
Choose between custom
and system fonts
Editable wording

Bring in your own voice.

Customizable wording website chat options.
Adjust every single
messenger text
Button styles

Combine various button shapes and icons.

Customizable buttons website chat options.
Select the perfect
button shape and icon

Chat with your customers in less than 5 minutes Easy installation

Simply paste an HTML snippet into your website’s code and upload it. Welcome your visitors on any page in no time.