Join the future of customer communication
Digital Conversation League

Become part of a unique community. Join the network of leaders, influencers and decision makers in digital customer communication.

Join an event Impressions⁠
A restaurant’s bar area with beverages.

The next frontiers of competitive differentiation

Digital customer communication is moving fast: Chatbots and AI, mobile messaging apps, NLP and data privacy concerns are taking the stage. The Digital Conversation League offers a platform to discuss and reflect on the latest trends and breakthroughs with like-minded professionals.

Networking at one of the Digital Conversation League events.

Our approach

  • Small events

    Our approach is small and personal, with max. 30-50 visitors per event. This gives you the chance to build a connection with anyone in the room.

  • Keynote speaker

    Every meetup begins with a quick presentation around a relevant theme in the industry – kick-starting a pleasant evening of interesting conversation.

  • Food & wine

    Nothing breaks the ice like breaking bread together. What can we say? We love good food!

A speech given at one of the Digital Conversation League events.

Benefits

  • Connect with like-minded professionals
  • Get first-hand insights
  • Discover new technologies and tools
  • Cross-industry inspiration

Our next events
Join a meetup

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Donnerstag, 27. April 2023
KI & Automatisierung in der Kundenkommunikation
Die Versprechen sind groß: Schneller Support für Kunden und über 50% weniger Kosten für Unternehmen. Aber was steckt wirklich hinter KI Systemen? Und wie können Unternehmen sich diese in Zeiten von ChatGPT zunutze machen?
Köln
17 Uhr
Userlike veranstaltet ein Dinner zum Thema KI & Automatisierung in der Kundenkommunikation.

Past events
Some impressions

Restaurant with a sign of the Customer Dialogue Dinner.

The Digital Conversation League is a meeting place for people from many different disciplines who are all connected through their focus on customer communication. I learn so much every time I attend an event.

Timoor Taufig Timoor Taufig CEO - Userlike
Empty dinner table at the Digital Conversation League.

Relationships are the foundation of trust. The challenge of ecommerce is to translate this into a digital experience and then to scale it. I’ve found the Digital Conversation League to be a great place for bouncing off ideas on how to achieve these two challenges.

Moritz Richartz Moritz Richartz Head of Sales Operations & CRM – Trusted Shops

Our business focuses on AI and NLP. A lot of it is theoretical, high-level stuff. The Digital Conversation League is a great way to get in touch with how people use such technologies in day-to-day business.

Sven Engelmann Sven Engelmann Founder & CEO - OMQ
The Userlike team at one of the Digital Conversation League dinners.

We’ve reached a crucial technological tipping point with algorithms now being capable of engaging in human conversation. I’ve found the DCL to be a great community for discussing the challenges that accompany this opportunity.

Patrick Staufenbiel Patrick Staufenbiel Processmanager - Hermes

The exchange with other companies and their stories is very present and the topic of communication can be discussed in a great atmosphere with delicious food. This certainly generates fresh ideas and new perspectives on your own company, even for long-standing “masters of communication.”

Tatjana Schübel Tatjana Schübel Business Development
& Digitalization - Mercedes-Benz AG

Who you’ve missed so far...
Our attendees