About us
Meet the team

Our team is the engine behind Userlike.
And as proper Germans, we take care of our engines!

Meet the team behind Userlike

Customer Success
Back Office
Customer Success
Customer Success
Back Office
Customer Success
Customer Success
Customer Success
Forever in our team and in our hearts

Forever in our team
and in our hearts

We miss you

Job opportunities

We wanted to create a place where we’d love to work. An honest and transparent company, free of politics and internal competition, in which people get autonomy and space for personal growth.

In this environment we can contribute our best work to our shared mission: to fundamentally improve communication between businesses and their customers. We’re still learning, but we think we’ve done quite well so far.

To apply, just send us a WhatsApp message or an email to jobs@userlike.com with your CV attached.

Some irresistible
  • Flexible working hours
  • Work with a multi­cultural team
  • Regular team events & yearly retreat
  • A personal educational budget (training and conferences)
  • The latest hardware (Macbook Pro or iMac)

Do you like to be responsible for building a clean and effective user experience for customers? If so, check out our requirements below and don’t hesitate to contact us if you have additional questions.

  • You have several years of experience in UX / UI design of software solutions, websites and ideally mobile apps.
  • As a passionate UI designer, you follow current design trends while being well-versed in established standards for user interfaces.
  • You know your strengths and capabilities and are open to learning and trying new things.
  • You are a communicative team player with a strong sense of personal responsibility.
  • You can organize yourself very well and work conscientiously, structured and conscious of time.
  • You know Figma well or are willing to use it.
  • You are fluent in written and spoken German and English.
  • Ideally you have knowledge in CSS / HTML.

As a motion graphics designer, you’ll conceptualize and produce videos that present our software, explain features and share best practices. You would also produce graphics and animations for e.g. our website or other marketing material.

  • You have experience in motion graphic design, ideally related to software, websites or mobile apps.
  • You are familiar with Adobe Suite (Premiere Pro, After Effects, Illustrator), as well as UI/UX-Tools (Sketch, Figma).
  • You have experience in video editing and the production of icons, vector graphics and illustrations.
  • You’re creative, with an interest in visual storytelling and technical content.
  • As a passionate motion graphics designer, you follow current design trends and are familiar with established standards.
  • You are a communicative team player with a well-developed sense of responsibility.

We are looking for someone to join our development team in the role of frontend development. Are you interested in contributing to the design of the Userlike app? Keep reading.

  • You are passionate about design and typo.
  • You have in-depth knowledge of HTML, CSS, JavaScript and Coffeescript.
  • You know your way around React.
  • You are experienced with cross-browser and cross-device compatibility.
  • You have knowledge of and are experienced in using a JSON API.
  • You’re well versed in the specificities of single page applications.
  • You are efficient and perfectionist in your work.

We are searching for a backend developer to join our team. Are you the person for this job? Check our requirements below.

  • You are an experienced programmer, able to write modular code and your own tests.
  • You are familiar with technologies such as Python and Django as well as SQL and NoSQL.
  • We develop using Linux VMs and therefore it is important that you know your way around Linux.
  • You are comfortable in working with existing code and have the vision to implement new features while considering scaling opportunities.
  • You are interested in staying up to date with the most recent industry developments and best practices.

You will be responsible for the further development, deployment, operation and administration of our development infrastructure (based on Linux and Ansible).

  • You have proven knowledge of DevOps practices, especially automating configuration and administration activities.
  • Knowledge of using version management software as well as knowledge of Python and Ansible.
  • You have several years of relevant professional experience as a DevOps Engineer (m/f/d).
  • A degree or comparable qualification is not a prerequisite.
  • You love working in an interdisciplinary, agile development team and are always interested in learning new things.
  • You like to take on your own responsibilities.
  • You communicate easily with your colleagues in German and English.

Are you interested in this position and think you would be a good fit? Then please send in your application. We’re looking forward to hearing from you.

Our development team is searching for a fullstack developer to connect our front and backend developments.

  • You are an experienced programmer, able to write modular code and your own tests.
  • You are familiar with technologies such as Python and Django as well as SQL and NoSQL.
  • We develop using Linux VMs and therefore it is important that you know your way around Linux.
  • You are comfortable in working with existing code and have the vision to implement new features taking scaling opportunities in consideration.
  • You are interested in keeping up to date with most recent industry developments and best practices.

As an Operations Developer you will design, build, maintain and improve Userlike’s infrastructure and thereby contribute to optimizing how our service is used by thousands of businesses.

  • You are familiar with Networking, Security, Linux (Kernel).
  • You have experience concerning the deployment and scaling of technologies such as XMPP, VPN, Loadbalancer, SQL and NoSQL.
  • You know how to use AW services the most efficient way.
  • You gained experience with Linux administration tasks.
  • You are detail-oriented and have the capability to envision scaling challenges.

Providing a great customer service is crucial to the success of Userlike. Therefore, a dedicated, knowledgeable and passionate customer success agent to join our team is always welcome.

  • You have high quality written and verbal communication skills.
  • You gained experience in providing B2B customer support.
  • You deal with customer issues autonomously.
  • You are fluent in English and German.
  • You can focus, stay positive and deal with stressful situations.
  • Having a software company background is a big plus.

We are looking for a content marketer to reinforce our marketing team. You would use content to generate awareness, signups, leads and customers.

  • You have native German and excellent English skills.
  • You have extensive (copy)writing experience.
  • You’re knowledgeable about online marketing and can take responsibility for getting exposure for your articles.
  • You have a strong interest in writing about tech and business topics.
  • You’re a lifelong learner. Someone with a broad knowledge base who is continually learning – on and off the job. You realize that great output requires great input.
  • You have an education background in business studies.

We are looking for a performance marketer to reinforce our marketing team at Userlike. If you’re interested in scaling a powerful product, then please read our requirements below.

  • You have experience setting up Google ads campaigns.
  • You are proficient in Microsoft Excel / Google Sheets / Mac Numbers.
  • You have a strong grip on Google Analytics.
  • You know how to use Google Tag Manager.
  • You have a basic understanding of frontend programming and development processes.
  • You have experience with website A/B Testing.

We are looking for a Sales Agent to join our Sales team and to expand our customer base.

  • You have relevant experience in customer acquisition in the B2B / SaaS environment (at least 2 years).
  • You convince others using your strong communication skills and enthusiasm and your sales talent rounds off your profile.
  • You can understand the needs and goals of our potential customers.

You are able to appropriately identify the needs of both new and current customers in order to aid them in their success using our Customer Messaging Software. Do you cover the following requirements? If so, we are looking for you!

  • You are passionate about presenting our vision of modern customer communication and the benefits Userlike brings to potential customers.
  • You understand the needs and goals of our potential customers and can accompany them throughout the entire Sales process.
  • You highly value quality and customer satisfaction. Therefore, you can professionally convince our leads of the quality of our customer messaging software.
  • You build long-term relationships with potential customers and communicate with them regularly through various channels and formats. You also develop and support our existing customers.
  • You take over the initial contact with our customers as well as the coordination and execution of webinars and on-site appointments. Thus you are active in the internal and external sales force.
  • Constantly maintaining our CRM system is a matter of course for you.

You will assist our 1st level support colleagues and are the contact person for our customers in case of technical questions, e.g. regarding the integration of our customer messaging solution.

  • You have completed technical / commercial training with a focus on IT. But you are also welcome if you’re changing careers.
  • Ideally, you already have experience in the IT service desk / user helpdesk environment and have knowledge in the use of HTML, CSS and Javascript.
  • You are fluent in written and spoken German and English.
  • You have a talent for organization, you highly value customer orientation and have an independent way of working.
Thanks for your interest.
We hope to hear from you!