About

A bit about ourselves

Launched in 2012, Userlike now powers more than 15,000 support and sales teams in 151 countries. Our software is used and trusted by businesses of every shape, size and industry. Our mission is to fundamentally improve communication between businesses and their customers by breaking down barriers to personalized contact in e-commerce.

We are highly passionate about our product, it’s central to our daily operations. We believe that if you build a truly great product, success will follow. That's why everyone in our company dedicates time and effort into optimizing Userlike in order to reinvent how businesses communicate with their customers.

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Team

Meet the team behind Userlike

David Voswinkel
Development
Timoor Taufig
Sales
Pascal van Opzeeland
Marketing
Jörn Knauer
Customer Success
Britta Lenz
Back Office
Peter Oliver Geller
Development
Thomas Kaut
Design
Tamina Steil
Marketing
Sven Riehle
Marketing
Oliver Winter
Sales
Franziska Schippel
Sales
Michael Morella
Customer Success
André Leifeld
Development
Andrea Niño Bonilla
Sales
Gregor Geiermann
Development
Niklas Palm
Sales
Jan Krüger
Development
Ramon Fischer
DevOps
USERLIKE OFFICES

Meet us in Cologne and Amsterdam

Careers

Job opportunities

We are looking for someone to join our development team in the role of frontend development. Are you interested in contributing to the design of the Userlike app? Keep reading.

  • You are passionate about design and typo.
  • You have in-depth knowledge of HTML, CSS, Javascript and Coffeescript.
  • You know your way around, using client MVC such as Backbone.js.
  • You are experienced with cross browser compatibility and cross-device compatibility.
  • You have knowledge of and are experienced in using a JSON API.
  • You’re fluent with the specificities of single page applications.
  • You are efficient and perfectionistic in your work.

We are searching for a backend developer to join our team. Are you the person for this job? Check our requirements below.

  • You are an experienced programmer, able to write modular code and your own tests.
  • You are familiar with technologies such as Python and Django as well as SQL and NoSQL.
  • We develop using Linux VMs and therefore it is important that you know your way around Linux.
  • You are comfortable in working with existing code and have the vision to implement new features taking scaling opportunities in consideration.
  • You are interested in keeping up to date with most recent industry developments and best practices.

Our development team is searching for a fullstack developer to connect our front and backend developments.

  • You are an experienced programmer, able to write modular code and your own tests.
  • You are familiar with technologies such as Python and Django as well as SQL and NoSQL.
  • We develop using Linux VMs and therefore it is important that you know your way around Linux.
  • You are comfortable in working with existing code and have the vision to implement new features taking scaling opportunities in consideration.
  • You are interested in keeping up to date with most recent industry developments and best practices.

As an Operations Developer you will design, build, maintain and improve the Userlike infrastructure and thereby contribute to the optimisation of how our service is used by thousands of businesses.

  • You are familiar with Networking, Security, Linux (Kernel).
  • You have experience concerning the deployment and scaling of technologies such as XMPP, VPN, Loadbalancer, SQL and NoSQL.
  • You know how to use AW services the most efficient way.
  • You gained experience with Linux administration tasks.
  • You are detail oriented and have the capability to envision scaling challenges.

Providing a great customer service is crucial to the success of Userlike. Therefore, a dedicated, knowledgeable and passionate customer success agent to join our team is always welcome.

  • You have high quality written and verbal communication skills.
  • You gained experience in providing B2B customer support.
  • You deal with customer issues autonomously.
  • You are fluent in English and German.
  • You can focus, stay positive and deal with stressful situations.
  • Having a software company background is a big plus.

We value team players who have the capability to work autonomously, with critical thinking and a motivation for continuous self-development.

Our Benefits:

  • Flexible working hours
  • Work with a multi­cultural team in the Belgian Quarter of Cologne
  • Get the latest hardware (Macbook Pro or iMac)
  • Individual educational budget (training and conferences)
  • Regular team events & yearly retreat

To apply for any open position please send an email to jobs@userlike.com explaining why you are perfect for the job and why you would like to work with us.

Please attach your CV and include links to your Github, LinkedIn, Xing, Twitter or projects you have previously worked on.

Thank you for your interest in Userlike, we hope to hear from you soon.