Support & sales on the social network The Facebook Messenger channel
Combine website chat with support over Facebook Messenger. The best channel for staying in touch.
Messenger support
Messenger + Userlike Expand your messaging support to the world’s largest social network
While your website is the best place for starting conversations with your customers, Facebook Messenger is optimal for staying in touch.
Professional support features
Userlike is your professional business layer on top of Messenger, built for support and sales. Benefit from support and sales features like routing, assignment, status and topic tagging, live translation, analytics and more.
a colleague
Scalability
Userlike’s group features allow you to offer Messenger support in a team setup. Organize your agents by their function, assign skills, and set up effective customer routing.
FB message
Omni-messenger communication
Go beyond Messenger. With Userlike, expanding your support to more messaging channels is effortless. Whether it’s website chat, WhatsApp, Telegram, SMS or Threema – all customer messages arrive in your Userlike Message Center.
channels
Ready to get started?
- 14 days of Team features
- No credit card needed
- Easy 5-minute setup
- Auto-switch to Free after trial