How to Add Live Chat to Jimdo – Userlike & Jimdo

Jimdo is a website builder that allows you to easily design a web presence and sell online. Add live chat to your website and be there for your customers when they need help.

With live chat , you get more people into your sales funnel and clear up their questions at an earlier stage. That translates to happier customers and higher conversions.

In this tutorial, we will show how adding live chat to Jimdo works with Userlike , the chat solution trusted by companies such as BMW and Merck.

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Get started within minutes with the free Userlike live chat integration for Jimdo. Here's how.

Sign up for Userlike

The first thing you need to do is create a new Userlike account . No need to add any billing information. When you sign up for Userlike, you get a 14-day free trial which allows you to experience the features from our premium plan. After the trial, your account automatically switches back to the free plan. So you can try it out with zero risk.

Implement the chat on Jimdo

  1. Log in to your Userlike account. In the Dashboard, go to "Channels - Website widgets" and select your Widget.
  2. Head to the “Install > Javascript Code” tab. This is where you see your Widget code, your unique code that allows you to connect Userlike to Jimdo. Copy the code.
  3. Open another browser tab and log in to your Jimdo account
  4. Click on "Show all websites" in the top right corner.
  5. Select "Edit" above the website where you want to add a chat function. Under "Settings", choose "Edit head".
  6. This is where you can paste the Userlike widget code that you copied in step 2. You can either embed the code for your entire website or only for specific pages.
  7. Save your changes and reload your Jimdo site...

... and you're done! The Userlike live chat is now visible on your website. You can start chatting with your customers by going online in the Message Center .

Adding chat to your website is the first and most important step for getting started with live chat support. For more tips and best practices on working with Userlike, take a look at our product tour.

Userlike is one of the most popular chat softwares that notable businesses trust in their customer communications.

It comes with lots of benefits, like a comprehensive free version that gives you unlimited chats and all the features you need for live chat support in a small business. For medium to larger businesses, the premium plans provide many advanced options like customization, smart routing and integrations with messaging apps like WhatsApp and more.

If you have any questions, just reach out to us in the chat on our website, we’re always glad to help.