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Digital Customer Service
March 31, 2020
24 GIFs for any Customer Service Scenario
Making people happy and solving their issues can be a pretty rewarding affair. At the same time, customer service is also the art of biting one’s tongue.
When the mundanities and obstacles of life at the front line stir you up – we feel ya. As a reminder that you’re not alone in this and that it’s all actually quite funny, here’s our prime selection of customer service GIFs.
When you’ve delivered perfect service and the customer gives you a ⅘ star rating
When you notice you and a customer have been talking past each other for half an hour
When your team has collectively solved a customer’s issue
When you don’t know the answer
When no one in your team knows the answer either
When you have to tell the customer no
When a customer leaves a glowing service review
When a customer needs help checking out their order
When a customer asks for help with a refund
When a customer wants you to bend security protocol for them
When a customer demands your manager who’ll tell them exactly what you told them
When a customer asks you how you manage to stay so cheery
When a customer asks for a feature/product that has no chance of being added
When a customer makes a spot-on feature request
When you don’t understand a customer’s frustration
When a rude customer points out that “the customer is king”
When a customer returns every half hour to ask for status updates
When your servers are down, your IT’s breaking a sweat and angry customers storm your support channels
When that one unsatisfiable customer returns
When you’re waiting for a customer to rate your service
When a customer makes a bad joke
When you make a good joke
When you’re forced to use a customer service script
When you hire a chatbot to do a person’s job
ABOUT THE AUTHOR
Sven is a UX writer who has a thing for online data privacy. He loves live music, soccer and podcasts.