Firefly is an instant browser-sharing app that allows you to see the browser content of your visitor and provide indications. Integrated with Userlike, a chat operator can start a browser sharing session by typing in a simple command. Chat & Show.
Operator Online Status API
If you’re making use of one of our CRM integrations like Zendesk, you can now choose to have your offline message automatically turned into tickets. This saves you another step and brings you closer to a seamless support process.
The Userlike Team