In a nutshell Your chat hub for web, mobile, and messaging support

Your support team
Your customers

Customers Trusted by 1000+ leading
companies worldwide

Alexander Proske - Statista

Userlike is the most intuitive and modern live chat we found. Live chat obviously made our users happier and our service department more efficient.

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Jens Lippert - Cyberport

We've been impressed by the modern look and feel of Userlike from the start. We've been able to extend our support throughout the entire buying process.

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Florian Störk - Volksbank

I was surprised by the high frequency of chats and by how the customers using it got right to the point.

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Pius Knebel - Titus

Both customers and customer service reps have embraced the chat channel for its great ease of use.

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Volker Krumrey - Villeroy & Boch

With Userlike, everything's more simple. Customers love the chat because it allows them to reach the right person directly.

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Christoph Münch - Witt Weiden

Through live chat we can help customers quickly and personally. We want all our customers to benefit from that.

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Christian Minks - e-regio

We’re not the biggest player on the market, but personal contact sets us apart from our competitors.

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Amélie Junghanns - Continental

The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.

Bastian Dahm - Trusted Shops

Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.

Johannes Altmann - Shoplupe

A shop's usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that’s easy to integrate into any shop.

Used by
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Customer Story Titus: Creating that in-store feeling with Userlike

Julius Dittmann - CEO
Jens Lippert - Customer Experience

Why Userlike What makes us stand out

You want a support tool that is...

Easy
An intuitive browser-based chat system that's a joy to work with.
Customizable
Adjust Userlike to the look, feel, and logic of your brand.
Efficient
Use predefined Chat Macros to chat with up to 10 customers simultaneously.
Scalable
Easily expand your service with groups, widgets, and different channels.
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Your customers want support that is...

Easy
With Userlike, support is just one click away - on your website or their messenger app.
Fast
Waiting queues give service a bad name. Offer instant support for low costs.
Anywhere
Your customers are mobile. Stay connected through our Messenger Channels and mobile optimized chat.
Chat
Everyone's texting. Connect with your customers on their terms.
All features

Data Security Hosted in Europe

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With features that guarantee web visitor
privacy and adherence to data regulations.

Add-ons Integrate with your favorite business tools

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