Turn instant chats into long-term customers
The first and only live chat software to help your business win and nurture customers across messaging channels.
- Website chat
- Chatbot API
- Customer messaging
- WhatsApp & more
A better way of customer communication For customers, support staff, sales agents, and managers
The most enjoyable way for your customers to reach you
“With Userlike, everything’s more simple. Customers love the online chat because it allows them to reach the right person directly.”
Make offering support easy and fun
“Some of our support reps were afraid they wouldn’t be able to handle the chat tool and type fast enough. A crash course washed their worries away by showing the intuitiveness of Userlike’s chat system. They now enjoy working with this fresh, new medium.”
Generate leads naturally from chat conversations
“Userlike allows us to catch the lead. Often it’s just a small question that keeps people from converting. They would not enter the callback form or call the hotline for it. With Userlike, we make sure they stay.”
Easily track and manage your team’s customer interactions, whatever the scale
Userlike gives managers clarity and peace of mind, with instant documentation, advanced filter and search functions, customer ratings, and comparative analytics.
Website Messenger The chat window to your customers’ hearts
Media support
File transfers, URL previews, video support, and more.
Long-term conversations
Let your customers jump back into previous conversations.
Voice messaging
Add the comfort of voice messaging to your service mix.
Message Center The beating heart of your customer relationships
Unified messaging
Whether through your website, WhatsApp or other, all messages land in your Message Center.
Shared inbox
Canned messages, tagging, forwarding... All features to meet the challenges of live chat support.
Audio calls
Easily switch from customer chats to audio calls for complex issues.
Live translation
Become an instant polyglot with instant, two-way translations.
Messaging channels Unify all your customers’ favorite contact channels, from your web chat to SMS, Threema, Facebook, Telegram, and WhatsApp. Become a messaging-first company.
Data-privacy-first chat solution Born and hosted in Germany
- Hosting in Germany
- ISO 27001-certified hosting
- 100% GDPR-compliant
- Data privacy features
“Initially, the two chat software solutions we compared seemed closely matched. But when it got to the data privacy issue, we soon realized that Userlike was the only option for us.”
Start your free trial
- 14 days of Team features
- No credit card needed
- Easy 5-minute setup
- Auto-switch to Free after trial