Do you like to be responsible for building a clean and effective user experience for customers? If so, check out our requirements below and don’t hesitate to contact us if you have additional questions.

• You have several years of experience in UX / UI design of software solutions, websites and ideally mobile apps.
• As a passionate UI designer, you follow current design trends while being well-versed in established standards for user interfaces.
• You know your strengths and capabilities and are open to learning and trying new things.
• You are a communicative team player with a strong sense of personal responsibility.
• You can organize yourself very well and work conscientiously, structured and conscious of time.
• You know Figma well or are willing to use it.
• You are fluent in written and spoken German and English.
• Ideally you have knowledge in CSS / HTML.

As a motion graphics designer, you’ll conceptualize and produce videos that present our software, explain features and share best practices. You would also produce graphics and animations for e.g. our website or other marketing material.

• You have experience in motion graphic design, ideally related to software, websites or mobile apps.
• You are familiar with Adobe Suite (Premiere Pro, After Effects, Illustrator), as well as UI/UX-Tools (Sketch, Figma).
• You have experience in video editing and the production of icons, vector graphics and illustrations.
• You’re creative, with an interest in visual storytelling and technical content.
• As a passionate motion graphics designer, you follow current design trends and are familiar with established standards.
• You are a communicative team player with a well-developed sense of responsibility.

Wir suchen nach einem Frontend-Entwickler als Verstärkung für unser Entwicklerteam. Möchtest du mithelfen, das Design der Userlike-App zu gestalten? Dann lies weiter.

• Du interessiert dich für Design und Typo.
• Du kennst dich bestens aus mit HTML, CSS, Javascript und Coffeescript.
• Du kennst dich mit React aus.
• Du bist erfahren in Cross-Browser- und Cross-Device-Kompatibilität.
• JSON API ist für dich kein Fremdwort.
• Du bist gut vertraut mit den Besonderheiten von Single-Page-Applications.
• Du bist effizient und perfektionistisch bei deiner Arbeit.

Unser Team sucht zur Verstärkung einen Backend-Entwickler. Vielleicht bist du genau die richtige Person für den Job? Wirf unten einen Blick auf unsere Anforderungen.

• Du bist ein erfahrener Programmierer, der modularen Code und Tests schreibt.
• Python, Django sowie SQL und NoSQL sind dir bestens bekannt.
• Wir entwicklen auf Linux-VMs und deshalb ist es wichtig, dass Linux für dich kein Neuland ist.
• Du fühlst dich sicher beim Arbeiten in einer bestehenden Code-Base und beim Entwickeln neuer Features.
• Du bist immer auf dem Laufenden bei den neuesten Entwicklungen in der Branche und den aktuellsten Best-Practices.

You will be responsible for the further development, deployment, operation and administration of our development infrastructure (based on Linux and Ansible).

• You have proven knowledge of DevOps practices, especially automating configuration and administration activities.
• Knowledge of using version management software as well as knowledge of Python and Ansible.
• You have several years of relevant professional experience as a DevOps Engineer (m/f/d).
• A degree or comparable qualification is not a prerequisite.
• You love working in an interdisciplinary, agile development team and are always interested in learning new things.
• You like to take on your own responsibilities.
• You communicate easily with your colleagues in German and English.

Are you interested in this position and think you would be a good fit? Then please send in your application. We’re looking forward to hearing from you.

Unser Entwickler-Team sucht einen erfahrenen Full-Stack-Entwickler.

• Du bist ein erfahrener Programmierer, der modularen Code und Tests schreibt.
• Python, Django sowie SQL und NoSQL sind dir bestens bekannt.
• Wir entwicklen auf Linux-VMs und deshalb ist es wichtig, dass Linux für dich kein Neuland ist.
• Du fühlst dich sicher, in einer bestehenden Code-Base zu arbeiten und neue Features zu entwicklen.
• Du bist immer auf dem Laufenden bei den neuesten Entwicklungen in der Branche und den aktuellsten Best-Practices.

Als Operations-Entwickler liegt dein Schwerpunkt auf Design, Aufbau und Verbesserung der Userlike-Infrastruktur, die von vielen tausenden Unternehmen täglich genutzt wird.

• Du kennst dich mit Linux, Netzwerktechnologien und Sicherheitsaspekten aus.
• Du hast Erfahrung im Deployment und der Skalierung von Technologien wie XMPP, VPN, Loadbalancer, SQL und NoSQL.
• Du weißt, wie man AW-Services am effizientesten nutzt.
• Du hast Erfahrung in der Administration von Linux.
• Du arbeitest detailorientiert und kannst Skalierungsherausforderungen antizipieren.

Großartiger Kundenservice hat eine große Relevanz für den Erfolg jedes Unternehmens. Solltest du der gleichen Meinung sein und dazu noch eine ausgeprägte Leidenschaft für Customer Service mitbringen, dann freuen wir uns auf deine Bewerbung.

• Du verfügst über ausgezeichnete schriftliche und mündliche Kenntnisse der deutschen und englischen Sprache.
• Du bringst Erfahrung im B2B-Kundenservice mit.
• Du setzt dich selbstständig mit Kundenwünschen auseinander.
• Du sprichst fließend Deutsch und Englisch.
• Du bleibst auch in stressigen Situation gut gelaunt und verlierst dabei das Wesentliche nicht aus den Augen.
• Du hast schon einmal für ein Softwareunternehmen gearbeitet? Umso besser!

We are looking for a content marketer to reinforce our marketing team. You would use content to generate awareness, signups, leads and customers.

• You have native German and excellent English skills.
• You have extensive (copy)writing experience.
• You’re knowledgeable about online marketing and can take responsibility for getting exposure for your articles.
• You have a strong interest in writing about tech and business topics.
• You’re a lifelong learner. Someone with a broad knowledge base who is continually learning – on and off the job. You realize that great output requires great input.
• You have an education background in business studies.

We are looking for a performance marketer to reinforce our marketing team at Userlike. If you’re interested in scaling a powerful product, then please read our requirements below.

• You have experience setting up Google ads campaigns.
• You are proficient in Microsoft Excel / Google Sheets / Mac Numbers.
• You have a strong grip on Google Analytics.
• You know how to use Google Tag Manager.
• You have a basic understanding of frontend programming and development processes.
• You have experience with website A/B Testing.

We are looking for a Sales Agent to join our Sales team and to expand our customer base.

• You have relevant experience in customer acquisition in the B2B / SaaS environment (at least 2 years).
• You convince others using your strong communication skills and enthusiasm and your sales talent rounds off your profile.
• You can understand the needs and goals of our potential customers.

You are able to appropriately identify the needs of both new and current customers in order to aid them in their success using our Customer Messaging Software. Do you cover the following requirements? If so, we are looking for you!

• You are passionate about presenting our vision of modern customer communication and the benefits Userlike brings to potential customers.
• You understand the needs and goals of our potential customers and can accompany them throughout the entire Sales process.
• You highly value quality and customer satisfaction. Therefore, you can professionally convince our leads of the quality of our customer messaging software.
• You build long-term relationships with potential customers and communicate with them regularly through various channels and formats. You also develop and support our existing customers.
• You take over the initial contact with our customers as well as the coordination and execution of webinars and on-site appointments. Thus you are active in the internal and external sales force.
• Constantly maintaining our CRM system is a matter of course for you.

You will assist our 1st level support colleagues and are the contact person for our customers in case of technical questions, e.g. regarding the integration of our customer messaging solution.

• You have completed technical / commercial training with a focus on IT. But you are also welcome if you’re changing careers.
• Ideally, you already have experience in the IT service desk / user helpdesk environment and have knowledge in the use of HTML, CSS and Javascript.
• You are fluent in written and spoken German and English.
• You have a talent for organization, you highly value customer orientation and have an independent way of working.