Do you like to be responsible for building a clean and effective user experience for customers? If so, check out our requirements below and don’t hesitate to contact us if you have additional questions.

• You have several years of experience in UX / UI design of software solutions, websites and ideally mobile apps.
• As a passionate UI designer, you follow current design trends while being well-versed in established standards for user interfaces.
• You know your strengths and capabilities and are open to learning and trying new things.
• You are a communicative team player with a strong sense of personal responsibility.
• You can organize yourself very well and work conscientiously, structured and conscious of time.
• You know Figma well or are willing to use it.
• You are fluent in written and spoken German and English.
• Ideally you have knowledge in CSS / HTML.

As a motion graphics designer, you’ll conceptualize and produce videos that present our software, explain features and share best practices. You would also produce graphics and animations for e.g. our website or other marketing material.

• You have experience in motion graphic design, ideally related to software, websites or mobile apps.
• You are familiar with Adobe Suite (Premiere Pro, After Effects, Illustrator), as well as UI/UX-Tools (Sketch, Figma).
• You have experience in video editing and the production of icons, vector graphics and illustrations.
• You’re creative, with an interest in visual storytelling and technical content.
• As a passionate motion graphics designer, you follow current design trends and are familiar with established standards.
• You are a communicative team player with a well-developed sense of responsibility.

We willen ons team versterken met een frontend developer. Ben je geïnteresseerd in het bijdragen aan het design van de Userlike app? Lees verder.

• Je bent gepassioneerd voor design en typo.
• Je hebt uitgebreide kennis van HTML, CSS, Javascript en Coffeescript.
• Je bent goed bekend met React.
• Je bent ervaren met cross-browser en cross-device compatibiliteit.
• Je hebt kennis van en ervaring met het gebruik van een JSON API.
• Je bent goed bekend met de specifieke kenmerken van single page applicaties.
• Je bent efficient en een perfectionist in je werk.

We zoeken voor een backend developer om ons team te versterken. Ben jij de juiste persoon? Check onze specificaties.

• Je bent een ervaren programmeur die modulaire code en eigen tests kan schrijven.
• Je bent bekend met technologieën zoals Python, Django, SQL en NoSQL.
• We ontwikkelen met Linux VMs en het is daarom belangrijk dat je wegwijs bent met Linux.
• Je werkt gemakkelijk in bestaande code en je hebt de visie om nieuwe features te implementeren en tegelijkertijd rekening te houden met scaling mogelijkheden.
• Je bent geïnteresseerd in het op-to-date blijven met de meest recente industrie ontwikkelingen en best practices.

You will be responsible for the further development, deployment, operation and administration of our development infrastructure (based on Linux and Ansible).

• You have proven knowledge of DevOps practices, especially automating configuration and administration activities.
• Knowledge of using version management software as well as knowledge of Python and Ansible.
• You have several years of relevant professional experience as a DevOps Engineer (m/f/d).
• A degree or comparable qualification is not a prerequisite.
• You love working in an interdisciplinary, agile development team and are always interested in learning new things.
• You like to take on your own responsibilities.
• You communicate easily with your colleagues in German and English.

Are you interested in this position and think you would be a good fit? Then please send in your application. We’re looking forward to hearing from you.

Ons development team is op zoek naar een fullstack developer om onze front en backend ontwikkelingen te verbinden.

• Je bent een ervaren programmeur die modulaire code en eigen tests kan schrijven.
• Je bent bekend met technologieën zoals Python, Django, SQL en NoSQL.
• We ontwikkelen met Linux VMs en het is daarom belangrijk dat je wegwijs bent met Linux.
• Je bent goed in het werken met bestaande code en je hebt de lange termijn visie om nieuwe features te implementeren die geschaald kunnen worden.
• Je bent geïnteresseerd in het up-to-date blijven met industrie ontwikkelingen en best practices.

Als een Operations Developer, design, bouw, en verbeter je Userlike's infrastructuur en draag je zo bij aan hoe onze service wordt gebruikt door duizenden bedrijven.

• Je bent bekend met Networking, Security, Linux (Kernel).
• Je hebt ervaring met het implementeren en schalen van technologieën zoals XMPP, VPN, Loadbalancer, SQL en NoSQL.
• U weet hoe AW services efficient te gebruiken.
• Je hebt ervaring met Linux administratie taken.
• Je bent detail-georiënteerd en je voorziet scaling uitdagingen.

Het leveren van een goede klantenservice is cruciaal voor het succes van Userlike. Daarom zoeken we een toegewijde en gepassioneerde Customer Success Agent om ons team te versterken.

• Je beschikt over goede schriftelijke en verbale communicatie skills.
• Je hebt ervaring in het bieden van B2B klanten ondersteuning.
• Je kunt klanten issues autonoom oplossen.
• Je bent vloeiend in Engels, Duits en Nederlands.
• Je bent een positief persoon, je kunt je concentreren en je kan omgaan met stressvolle situaties.
• Een software bedrijf achtergrond is een groot voordeel.

We are looking for a content marketer to reinforce our marketing team. You would use content to generate awareness, signups, leads and customers.

• You have native German and excellent English skills.
• You have extensive (copy)writing experience.
• You’re knowledgeable about online marketing and can take responsibility for getting exposure for your articles.
• You have a strong interest in writing about tech and business topics.
• You’re a lifelong learner. Someone with a broad knowledge base who is continually learning – on and off the job. You realize that great output requires great input.
• You have an education background in business studies.

We are looking for a performance marketer to reinforce our marketing team at Userlike. If you’re interested in scaling a powerful product, then please read our requirements below.

• You have experience setting up Google ads campaigns.
• You are proficient in Microsoft Excel / Google Sheets / Mac Numbers.
• You have a strong grip on Google Analytics.
• You know how to use Google Tag Manager.
• You have a basic understanding of frontend programming and development processes.
• You have experience with website A/B Testing.

We are looking for a Sales Agent to join our Sales team and to expand our customer base.

• You have relevant experience in customer acquisition in the B2B / SaaS environment (at least 2 years).
• You convince others using your strong communication skills and enthusiasm and your sales talent rounds off your profile.
• You can understand the needs and goals of our potential customers.

You are able to appropriately identify the needs of both new and current customers in order to aid them in their success using our Customer Messaging Software. Do you cover the following requirements? If so, we are looking for you!

• You are passionate about presenting our vision of modern customer communication and the benefits Userlike brings to potential customers.
• You understand the needs and goals of our potential customers and can accompany them throughout the entire Sales process.
• You highly value quality and customer satisfaction. Therefore, you can professionally convince our leads of the quality of our customer messaging software.
• You build long-term relationships with potential customers and communicate with them regularly through various channels and formats. You also develop and support our existing customers.
• You take over the initial contact with our customers as well as the coordination and execution of webinars and on-site appointments. Thus you are active in the internal and external sales force.
• Constantly maintaining our CRM system is a matter of course for you.

You will assist our 1st level support colleagues and are the contact person for our customers in case of technical questions, e.g. regarding the integration of our customer messaging solution.

• You have completed technical / commercial training with a focus on IT. But you are also welcome if you’re changing careers.
• Ideally, you already have experience in the IT service desk / user helpdesk environment and have knowledge in the use of HTML, CSS and Javascript.
• You are fluent in written and spoken German and English.
• You have a talent for organization, you highly value customer orientation and have an independent way of working.