Messaging-based support and sales

Bring the comfort of mobile messaging to your customer communication. Combine website chat with a presence on the most powerful messaging apps.

Lady with a tablet receiving chat support for an order.
Do these also come in blue? Userlike customer success agent Yes, I can send you the link 🙂 That’d be great!
  • Website chat
  • Chatbots
  • GDPR-compliant
  • WhatsApp & more
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Customer stories & quotes Those who've made the messaging switch

Amélie Junghanns
Amélie Junghanns Continental

The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.

Johannes Altmann
Johannes Altmann Shoplupe

A shop’s usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that’s easy to integrate into any shop.

Bastian Dahm
Bastian Dahm Trusted Shops

Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.

The messaging platform for all For customers, support agents, sales reps and managers

The messaging add-on for your website

As the face of your business, your website is the perfect place for getting in touch with your customers. Meet Userlike's Website Messenger.

Userlike’s chat widget for website support and sales in action, showing a conversation between a customer and agent.

Messaging Channels United Userlike is the first and only messaging solution to combine website chat and powerful messaging apps like WhatsApp and FB Messenger on a professional level for support and sales.

Various emoji logos.

Message Center Putting messaging in the center

The Message Center’s conversation view.

Many channels, 1 hub

All customer messages land in your Message Center. Currently you can connect your website, WhatsApp, FB Messenger, Telegram and SMS – with more on the way.

The Message Center’s Contact area.

Messaging-based CRM

Bring the comfort and intuitiveness of messaging to your customer relationship management.

Showing the Message Center’s live-translation feature.

Support & sales business layer

As intuitive as a desktop messaging app, but with a business layer catered toward sales and support teams.

A dashboard that gives you full control and peace of mind

All those messages and chats – doesn’t it turn chaotic? Not with Userlike. Communication is instantly documented, taggable, searchable. Apply filters or analyze performance with built-in analytics.

Privacy first Your GDPR-proof messaging solution

  • 100% GDPR compliant
  • Dedicated privacy features
  • Hosted in Germany
  • ISO 27001 certified hosting

Userlike vows for data privacy and security. As a German company, we've been building it into our solution from the start.

Map of Germany.