The best-rated live chat software for website and mobile support.
Livezilla Alternative by Userlike
Start your free trial
through web chat
through mobile messaging
Toshiro is askingabout his journey
Hector is asking aboutbaby safety features
Julian is asking for adviceabout hiking shoes
Checking up on anorder for a buggy
Userlike vs. Livezilla Feature comparison
| Feature | Userlike | Livezilla |
|---|---|---|
| Operator groups | Included | Included |
| Unlimited pages | Included | Included |
| Canned messages | Included | Included |
| Website chat | Included | Included |
| Facebook Messenger chat | Included | Missing |
| Telegram chat | Included | Missing |
| Skills routing | Included | Missing |
| SaaS | Included | Missing |
Our Customers
Some of the 2,000+ leading companies
that made the right choice
Amélie Junghanns Continental
The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.
Johannes Altmann Shoplupe
A shop’s usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that’s easy to integrate into any shop.
Bastian Dahm Trusted Shops
Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.
Video Overview Get a quick impression
Some Features Userlike offers the basics and more
All the relevant information about your web visitor at your fingertips.
Connect an external chatbot to Userlike through our Chatbot API or build your own chatbot within Userlike using our Bot Language.
Don’t wait for customers to come to you. Reach out proactively.
Check our add-ons to see how you can seamlessly integrate chat into your existing processes.
Turn number-driven and embark on a path of continuous service optimization with our built-in anaytical features.
Userlike adheres to the strictest data laws and regulations. With servers hosted in Europe and specific features to guarantee privacy for web visitors, customers, and support reps.
Use group functions like forwarding, operator grouping, Group Select, and operator skills.
Connect your own chatbots to your web support.
Expand your chat service from your website to Facebook Messenger and Telegram.
When you’re not online, choose between a contact form, a dedicated message, Chat Butler, or hiding the chat button entirely.
Guide your visitor to a specific page or take a screenshot of the page she is currently on to better understand her issue.
Fair prices for great quality
- 14 days of premium features
- No credit card required
- Auto switch to Free after trial
- No setup fees
Flex
Enterprise solution. Flexible on all dimensions to match your organizational setup.
- Unlimited conversations
- Unlimited contacts
- Unlimited seats
- Unlimited chatbots
- Unlimited channels
- Unlimited organizations
- Dedicated account manager
- Professional services
FAQs Frequently asked questions, answered
Besides the looks, the feel, and the more extended feature set, Userlike is a newer solution built on newer technology.
You don’t need to enter any payment information unless you decide to upgrade. If you do decide to upgrade instead of continuing with the free product, you can pay with credit card. When you take one of our yearly subscriptions, you can also pay with bank transfer or SEPA direct debit.
You can choose between three options. One, you show a contact form at which visitors can leave their question and email address. Two, you hide the chat entirely. Three, you use our native chatbot Chat Butler to receive your customers, collect their questions, and notify you to come online.
We offer a chatbot framework to which you can connect your chatbot(s). We also offer a native chatbot, Chat Butler. Chat Butler receives your visitors when no one is online. He collects their questions, while notifying you to come online. If no one comes online, he creates an offline message instead.
We offer many standard integrations with popular business tools – like Slack, Pipedrive, Help Scout, and more. Take a look at our add-on list.
Start your free trial
- 14 days of Team features
- No credit card needed
- Easy 5-minute setup
- Auto switch to Free after trial