Live chat website plugin

Bring modern messaging to your website. Transition between instant chats and long-term messaging.

  • Chat logic
  • Chatbots
  • 5-minute setup
  • Runs on any CMS
Multiple customer profile pictures on a white background. Website chat message from a customer. WhatsApp message from a customer. Facebook Messenger message from a customer.
Website chat message from a customer. WhatsApp message from a customer. Facebook Messenger message from a customer.
Various customer conversations coming in over multiple channels.

Customer videos Experiences with Userlike’s live chat plugin

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conversions

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happy customers

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The best way to connect with website visitors For visitors, support, sales, and management

Make it easy for your visitors to reach you

A web chat plugin is the easiest way to reach out during a website experience. No searching, no waiting queues. Just a subtle chat button reminding the visitor that help is always just a click away.

The Userlike Website Messenger in action.

Make it fun to help your visitors

The features of the Userlike Message Center make replying to web visitor requests easy and fun. Like chat macros, which let you send complete text snippets in just a few clicks.

The canned message feature in the Userlike dashboard.

Help web visitors. Make customers.

By adding Userlike’s chat plugin to your website, you can answer questions that would have blocked a sale. What’s more, you can capture leads of interested people to later follow up on.

Contact profile with various channels to reach out through.

Manage all of your customer messaging with clarity

In your Userlike Dashboard, you can find all documented chat transcripts with search and filter options and powerful analytics.

Website Messenger The customer-facing part of your website plugin

Chat plugin window showing an in-app video commercial.

Media support

Transfer files, play videos, get media and URL previews.

The Messenger showing the conversation history of a web visitor.

Long-lived communication

Your web visitors can jump back into previous conversations.

Showcasing a voice message situation.

Add voice to the mix

Some people prefer voice over text. Get the best of both worlds by adding voice messaging to your service mix.

But wait, there’s more Userlike is more than just a chat plugin for your website. You can connect it to your customers’ favorite contact channels – such as Messenger, WhatsApp, Telegram, and even good old text messaging (SMS).

Various emoji logos.

Message Center Where all customer messaging comes together

Conversation overview within the Message Center. Conversations happening with customers on Messenger, WhatsApp, and the website.

Hub for your customer channels

Whatever messaging channels you connect, all customer messages land in the Message Center – your shared inbox for support and sales.

Contact overview within the Message Center. With customers from Germany, USA and Italy.

Keep a clear view on your customers

The contact view is your CRM for the messaging age. All conversations and contact details in one view.

Automatic translation feature within the Message Center. Showing an English conversation being translated into German.

Support like a pro

The Message Center is packed with features that make offering website support easy and better. Like the Live Translation feature, which allows you to offer support to customers who don’t speak your language.