Chat with the visitors of your Squarespace website.

Live Chat for Squarespace

World map with customers and chat messages. World map with customers and chat messages.
3
2
3
4
Start the conversation
through web chat
Build the customer relationship
through mobile messaging
Toshiro is asking
about his journey
Live chat window example with a customer asking BestWestern hotels for a room with a city view.
Hector is asking about
baby safety features
Chat support conversation example with a customer asking about Volvo's safety features.
Julian is asking for advice
about hiking shoes
Example customer service chat with a customer asking Globetrotter about hiking equipment.
Checking up on an
order for a buggy
Live chat example for customer support with a customer asking Babymarkt about an order she placed for a buggy.
Logo Nivea Logo Allianz Logo BMW Logo Globetrotter Logo Trivago Logo BW Best Western Hotels & Resorts
More customers

Our Customers Serving the world's top companies

Amélie Junghanns
Amélie Junghanns Continental

The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.

Johannes Altmann
Johannes Altmann Shoplupe

A shop's usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that's easy to integrate into any shop.

Bastian Dahm
Bastian Dahm Trusted Shops

Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.

Product Overview What Userlike offers

Before starting a chat, visitors can enter their contact details and you can filter through high value chats.

Screenshot the page your chat partner is on.

Use our analytics to collect and interpret meaningful data gathered from your chats.

Use features such as Group Select and Operator Skills to eliminate waiting queues and guide customers to the right person.

Create personalized predefined texts to answer questions quickly and provide consistent answers.

Add live chat to the tools you're already using at your business - such as Slack, Dropbox, MailChimp, and Pipedrive.

Redirect your chat partner to a specific URL by using the push function.

Chat Butler welcomes visitors to your site when you're not available. If a customer has a question, he notifies you to come online. If you've already clocked out for the day, Chat Butler will leave an offline message.

Maintain style continuity on your website with Userlike's customizable chat window.

Measure chat performance by letting visitors rate your service quality.

Prices Plans that fit all of your needs

Free

You're starting up

0 per month

  • 1 Operator
  • 1 Chat Widget
  • Unlimited Chats
  • Chats Unlimited

Team

You've built some traction

29 per month

  • 3 Operators
  • 3 Chat Widgets
  • Unlimited History
  • Integrations
  • Basic Customization

Corporate

You have a dedicated support team

99 per month

  • 5 Operators
  • 5 Chat Widgets
  • Analytics
  • Messenger Channels
  • Full Customization

Business

You're an established brand

299 per month

  • 10 Operators
  • 10 Chat Widgets
  • API Access
  • White Label
  • Skill-based Routing
  • Advanced Website Integration

Flex

You're an industry leader

  • Unlimited Operators
  • Operators Unlimited
  • Unlimited Widgets
  • Widgets Unlimited
  • Unlimited Organizations
  • Organizations Unlimited
  • Unlimited API Access
  • API Access Unlimited
  • Chatbot API
  • Dedicated Account Manager
  • Professional Onboarding Included
  • Custom Service Level Agreements
Prices include annual billing discount

Common questions The answers you're looking for

No, it's not required to get started. We will only ask for your billing info if you wish to upgrade to a paid product. Userlike yearly subscriptions can be paid via credit card, SEPA direct debit, or bank transfer.

Userlike lets you put a filter on the number of chats you get by adjusting your chat slots. Make sure your chat is customized to help it stand out more and set it to proactive mode to increase your number of chats.

Yes, Userlike can be integrated with a variety of business tools, such as helpdesk, Slack, MailChimp, CRM, and many others.

Userlike lets you enable several notifications to ensure you are immediately informed of new chats. You can customize which notifications are relevant for you as well as your preferred sounds and push notifications.

There are a variety of ways your chats can be handled when you're offline. You can switch your chat to a contact form so visitors can leave their email address and questions. Our chatbot Chat Butler can also greet visitors, or you can make the plugin disappear from your page completely.

Yes it is, but we strongly advise you to use Userlike on a computer instead. It is easier to miss notifications on a mobile phone, and your service may not always be stable enough to maintain a proper chat connection. This could be frustrating for your customers.