Userlike is the most intuitive and modern live chat we found. Live chat obviously made our users happier and our service department more efficient.
The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.
With Userlike, everything's more simple. Customers love the chat because it allows them to reach the right person directly.
I was surprised by the high frequency of chats and by how the customers using it got right to the point.
Both customers and customer service reps have embraced the chat channel for its great ease of use.
We've been impressed by the modern look and feel of Userlike from the start. We've been able to extend our support throughout the entire buying process.
A shop's usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that’s easy to integrate into any shop.
We're not the biggest player on the market, but personal contact sets us apart from our competitors.
Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.
Before starting a chat, visitors can enter their contact details and you can filter through high value chats.
Screenshot the page your chat partner is on.
Use our analytics to collect and interpret meaningful data gathered from your chats.
Use features such as Group Select and Operator Skills to eliminate waiting queues and guide customers to the right person.
Create personalized predefined texts to answer questions quickly and provide consistent answers.
Add live chat to the tools you're already using at your business - such as Slack, Dropbox, MailChimp, and Pipedrive.
Redirect your chat partner to a specific URL by using the push function.
Chat Butler welcomes visitors to your site when you're not available. If a customer has a question, he notifies you to come online. If you've already clocked out for the day, Chat Butler will leave an offline message.
Maintain style continuity on your website with Userlike's customizable chat window.
Measure chat performance by letting visitors rate your service quality.