The live chat software with SMS text support

Reach your customers on the channels they love: website chat, SMS and messaging apps.

Lady with a tablet receiving chat support for an order.
Do these also come in blue? Userlike customer success agent Yes, I can send you the link 🙂 That’d be great!
  • Website chat
  • Chatbots
  • GDPR-compliant
  • WhatsApp & more
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Customer interviews What other companies think of Userlike


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customer experience

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Creating that
in-store feeling

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The fastest and most convenient way to talk to your customers Help your service agents, sales staff and managers offer streamlined support

A familiar way to talk to customers

Channels such as live chat, SMS and messaging apps are making customer communication a lot simpler and more personal.

Conversation with a customer interested in a gray minimalist bathroom design.

Online support made simple and enjoyable

Features, such as chat macros, help your agents respond quickly and give customers the information they need at lightning speed.

Agent view of customer conversation showing available chat macros.

Watch chat conversations turn into valuable leads

Live chat helps you naturally generate leads because you can instantly be there for customers when they need help the most.

Image showing customer’s location, language and conversation re-engage options.

Keep an overview of your team’s customer conversations without limits

Userlike keeps managers in mind when it comes to instant documentation, customer ratings, advanced filter and search functions and comparative analytics.