Live chat for sales and conversions

Userlike is the one and only live chat solution to make new customers and nurture existing ones across messaging channels.

  • Website Chat
  • Messaging CRM
  • Chatbots
  • WhatsApp & more
Hi there! 👋 Can you help me?
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Hey, I have a question about my order.
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Great, that sounds awesome! 🙏
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Customer profile card.

Customer mini-docs How other sales and support teams got started

On-site
purchases

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Website
leads

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User
experience

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Customer
connection

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Hall of customers

Built for companies that sell online Guide prospects, capture leads, and push to a sale

Support throughout the buyer journey

By adding Userlike to your website, you offer your prospects a subtle support option that never gets in the way. No more missed sales due to unanswered questions.

Subtle support throughout
your customer's journey
Example of a chat button integration, showing the face of an Operator in the Eyecatcher.

Smart lead profiles

To make a sale, it helps to know more about your customer. Once you have their email address, Userlike automatically uses this info to construct a profile based on the customer's public social media profiles.

Example of a customer profile in the Userlike Chat Panel.
Auto look-up of
social media profiles

Proactive invites

Userlike allows you to proactively send chat invites to those customers that seem in doubt based on the time they've spent on a page.

Proactive live chat inviting a web visitor to chat after a defined time-out.
Define proactive timer

Lead registration

To ensure your agents have all the information they need, set up a form for your web visitors to fill out before starting a chat. This makes it easy to follow up on valuable leads.

Userlike's chat register feature, with a customer being asked to share some information on herself.

Website guidance

If you’ve ever tried to explain how to find something on a website over the phone, then you know how hard it is., With Userlike, you can guide your visitors to exact pages on your website.

Co-browsing example, with a live chat visitor guided to the page he was looking for, triggering a Goal Reached in Userlike's chat system.
Gentle push to
the right URL

Goal reached: Leather Boots

Define goals on the basis of visited URLs and track the success of your sales chat.

Customer Messaging Your website is the best place for getting in touch with your customers, but messaging apps like WhatsApp and FB Messenger are superior for staying in touch. Chat with your customers like they chat with their friends.

Various emoji logos.