The Top Live Chat for Business

Userlike is the first and only live chat for business to help you win and nurture customers across messaging channels.

  • Website chat
  • Whatsapp & more
  • Chatbot Api
  • Messaging CRM
Multiple customer profile pictures on a white background. Website chat message from a customer. WhatsApp message from a customer. Facebook Messenger message from a customer.
Website chat message from a customer. WhatsApp message from a customer. Facebook Messenger message from a customer.
Customer profile card.

Business and chat Customer stories from leading companies

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purchases

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Customer showroom

Upgrade your customer communication Your stakeholders love live chat

Offer your customers the easiest way to reach you

Whether through your website or a messaging app, you will always be just a click away.

Userlike's live chat website widget for businesses.

Give your agents a stress-free channel for support

The inherent nature of chat and messaging, mixed with powerful features like canned messages, make Userlike the stress-free alternative to traditional channels like phone and email.

Canned messages for sales, support or other business purposes.

Create a permanent stream of leads for your sales team

People who visit your website are interested in your business. In sales terminology, they are either warm or hot. Userlike offers you the tools to capture their interest and guide them through the different stages.

A customer profile with messaging contact channels below.

A solution built with the manager in mind

You cannot improve what you cannot measure. Userlike’s instant documentation, analytics boards and expansive filter options give your managers a path toward continuous improvement.

Quick startJoin over 20,000 businesses already chatting with Userlike

Get started – it’s free
Customer contact profiles.

Meet the Website Messenger Bringing modern messaging to your website

Website chat in which a sunscreen is sold.

Multimedia

Transfer files, watch videos within the chat, get URL previews and more.

Website Messenger with customer's conversation history.

Conversation history

Your customers can either start a new chat or jump back into an old one.

Website Messenger with voice recording button.

Voicemail 2.0

Userlike makes e-commerce personal. That's why besides text, you and your customers can communicate with each other through voice messages.

Customer messaging in the center Meet the Message Center

Contact list within the Message Center.

Omni-messenger backend

Besides being a website plugin, Userlike also connects to the biggest messaging apps – like WhatsApp, FB Messenger, and SMS.

Contact area of the MC.

Messaging CRM

Userlike is more than a chat solution. The Message Center represents a new, messaging-based way of managing your customer relationships.

Live translation feature with English conversation translated into German.

Messaging app + business layer

The Message Center feels similar to the browser version of e.g. FB Messenger, but with an extra business layer tailored toward sales and support.

Live chat meets messaging As a leading live chat for business solution, Userlike goes beyond your website to connect you with your customers over their favorite messaging apps. Start the conversation on your website; build the relationship through mobile messengers.

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Privacy-first chat solution Hosted in Germany

  • 100% GDPR compliant
  • Dedicated privacy features
  • Hosted in Germany
  • ISO 27001 certified hosting

We believe the conversations between businesses and their customers are for their eyes alone. That’s why we’ve always been at the forefront of data protection.

Map of Germany.