|Last compared: Thursday, April 19, 2018|
Create predetermined responses to answer common questions.
One unique Userlike chat widget can be placed on as many websites and pages as you like.
Userlike offers features such as Group Select and Operator Skills to connect customers to an available operator.
Guide your chat partner to a certain URL by using the push function.
Control how your widget behaves outside of your service hours.
Get numerical insights into your live chat's performance. Use this data to optimize your chat setup.
Chat Butler welcomes visitors to your site when you're offline. If a customer starts a chat, he sends you a notification. If you're done for the day, Chat Butler will create an offline message.
This flexible routing mode ensures customers are directed toward available operators with special skill sets.
Connect Userlike to the cloud-based instant messaging service Telegram to stay in touch with customers.
Transfer chat sessions between different top-level domains.
Userlike is the most intuitive and modern live chat we found. Live chat obviously made our users happier and our service department more efficient.
The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.
With Userlike, everything's more simple. Customers love the chat because it allows them to reach the right person directly.
I was surprised by the high frequency of chats and by how the customers using it got right to the point.
Both customers and customer service reps have embraced the chat channel for its great ease of use.
We've been impressed by the modern look and feel of Userlike from the start. We've been able to extend our support throughout the entire buying process.
A shop's usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that’s easy to integrate into any shop.
We're not the biggest player on the market, but personal contact sets us apart from our competitors.
Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.