Add instant messaging support to your website

Turn your website into a fast, convenient contact channel for your customers.

Lady with a tablet receiving chat support for an order.
Do these also come in blue? Userlike customer success agent Yes, I can send you the link 🙂 That’d be great!
  • Website chat
  • Chatbots
  • GDPR-compliant
  • WhatsApp & more
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customer experience

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Creating that
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Customer communication that’s convenient for everyone See how your support staff, customers, sales agents and managers benefit

Contacting customer support has never been easier

Userlike simplifies the support journey. Customers never have to search for your contact channel to get instant, satisfying help.

Example widget showing conversation with customer who needs interior design help

Customer support that’s easy and fun. Say what?

Userlike makes irritating support conversations a thing of the past with innovative chat features, such as chat macros. Answer common questions instantly without having to type it all out.

Example image showing chat macros in use

Messaging makes capturing leads easy as pie

Sometimes all it takes is answering a simple question to help your customers hit “checkout.” Capture more leads by reaching customers on the messaging channels they use every day.

Customer profile showing several contact options

Stay in the loop on your team’s day-to-day customer interactions

Userlike makes it easy to keep track of support activity with advanced filter and search functions, instant documentation, customer ratings and comparative analytics.

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Image showing customer contact options for starting a new conversation

Your Website Messenger A chat window that’s got the looks and great functionality

Image of commercial shared by customer

Send and receive media

The chat window supports file transfers, URL previews, video and more

A look at a customer’s chat history

Keep conversations alive

Customers can jump back into conversations at any time

A voice recording sent in the chat window

Exchange voice messages

Add a personal element to your chat convos

Your Message Center All of your customer relationships in one place

Overview of assigned conversations

Centralized channel hub

Your support is extended across channels, but all your customer messages will land in the Message Center.

View of Message Center’s Contacts area

Keeps customers in focus

Your Contacts area will be your go-to place for searching through past customer conversations.

Image of a message being translated automatically

Helpful support features

Live chat is more than just chatting. Support agents with a shared inbox, auto-translations, chat macros and other features that keep your team on top of things.

Turn your website into an instant messenger Userlike unifies your customer’s favorite contact channels so you can not only support them on web chat, but also WhatsApp, Facebook Messenger, SMS, Telegram and more.

Various emoji logos.

Chat that puts data privacy first Created and hosted in Germany

  • 100% GDPR compliant
  • Dedicated privacy features
  • Hosted in Germany
  • ISO 27001 certified hosting

Userlike is GDPR-compliant software that takes your data security just as seriously as our own. Your customer conversations are in good hands with our safe solution.

Userlike’s secure features shown on top of an image of Germany