The embeddable chat box for your website
Engage Your Web Visitors
- Website chat
- Chatbots
- GDPR-compliant
- WhatsApp & more
Intelligent features Turning chats into sales with Userlike…
Website-wide chat integration
Thanks to our all-inclusive integration, a subtle chat button follows your visitors from page to page. If your customer has a question, it only takes a click to talk it out.
your customer’s journey
Easy customer registration
Get acquainted with your web visitors by asking for their name and email address. Set up a simple registration form to add a personalized touch to the conversation and turn any question into a lead.
Detailed customer profiles
Once you have your customer’s email address, Userlike gives you an instant overview of the customer’s relevant data based on their public social media accounts. Lead qualification has never been this easy.
Auto look-up ofsocial media profiles
CRM tool integration
Collecting leads is just half of the story. By docking on your favorite CRM tool, chat transcripts stay in context. Your sales team can then follow up for a happy outcome.
Lead collection and website conversion Features for when smiling faces aren’t enough of a bottom line.
Proactive chat box
In Userlike’s proactive mode, your chat box appears when help is needed. Proactive chat prevents customers from dropping out of the ordering process or lingering on a page without taking action.
On-page guidance
Over 70 percent of customers say that valuing their time is a crucial element of good online support. Via Userlike, you can quickly link web visitors to their desired destination. No need for complex descriptions that consume both your customer’s and your agent’s time.
the right URL
Goal reached: Black Friday Boots
Track the success of your chat service by setting up goals, which are triggered when chatting customers reach specified URLs.
Adjustable chat slots
Your embeddable chat box allows each service agent to handle up to 10 chats at a time. To guarantee helpful responses within a decent time frame, start with 3 chat slots per agent and work your way up.
Custom chat macros
Canned messages for frequent questions speed up your response time. Send a macros script with just one click or use it as a template for personalized messages.
Quick service ratings
A one-click rating option motivates customers to leave their honest opinion. Evaluating low-rated chats helps you understand product and service fallacies.
Your chat, priced fairly
Save 20%Feature list Get the full overview
A powerful chat box tool with well-crafted features. To get a complete picture of Userlike’s live chat software, simply leave your email address. You’ll receive the feature overview in your inbox promptly.
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- 14 days of Team features
- No credit card needed
- Easy 5-minute setup
- Auto-switch to Free after trial