Get acquainted with your web visitors by asking for their name and email address. Set up a simple registration form to add a personalized touch to the conversation and turn any question into a lead.
Once you have your customer’s email address, Userlike gives you an instant overview of the customer’s relevant data based on their public social media accounts. Lead qualification has never been this easy.
Collecting leads is just half of the story. By docking on your favorite CRM tool, chat transcripts stay in context. Your sales team can then follow up for a happy outcome.
In Userlike’s proactive mode, your chat box appears when help is needed. Proactive chat prevents customers from dropping out of the ordering process or lingering on a page without taking action.
Over 70 percent of customers say that valuing their time is a crucial element of good online support. Via Userlike, you can quickly link web visitors to their desired destination. No need for complex descriptions that consume both your customer’s and your agent’s time.
Track the success of your chat service by setting up goals, which are triggered when chatting customers reach specified URLs.
Your embeddable chat box allows each service agent to handle up to 10 chats at a time. To guarantee helpful responses within a decent time frame, start with 3 chat slots per agent and work your way up.
Canned messages for frequent questions speed up your response time. Send a macros script with just one click or use it as a template for personalized messages.
A powerful chat box tool with well-crafted features. To get a complete picture of Userlike’s live chat software, simply leave your email address. You’ll receive the feature overview in your inbox promptly.