Instead of answering frequently recurring questions over and over again, set up the perfect response once and answer with a quick key combination.

Whenever no service operators are online, you can turn the chat into a contact form, make it display an away message, blend it out entirely, or activate Chat Butler to welcome your visitors.

Keep the context with extensive customer info at your fingertips during the service delivery: email address, previous messages, URL path – even your own system data via our JavaScript API.

Work in a team with functions like operator forwarding, Group Select, skill-based routing, and operator-to-operator chat.

Turn reactive into proactive with automated chat invitations that are triggered based on the time your visitor is on your site.

Connect Userlike with your other business tools. Check out our collection of standard integrations.

Our Analytics dashboards allow you to measure and improve your chat performance.

Your chat should look as great as your website. Make it so by adjusting the chat’s position, coloring, text, and business logic.

Connect your chatbots to Userlike with our chatbot API, or use our native chatbot Chat Butler to take over the first stages of your service delivery.

Userlike adheres to the strictest data regulations. Our European server locations and dedicated features guarantee security for both your customers and your team.

Activate Registration mode to use Userlike as a lead collection tool and to filter for the highest value chats.

To know how you and your team is doing, enable the rating and feedback features to show up after the chat.

Expand from chat for web and connect Userlike to Facebook Messenger and Telegram and take your service to wherever your customers go.

More than chat; guide your visitors to a specific URL or make a screenshot of their current page.

Your account automatically switches to the free version. Then you can choose to continue with the free version, or upgrade to one of the premium options.

You either enable the contact form, an away message, make the chat disappear, or activate Chat Butler.

Yes. Use our chatbot API or use Chat Butler, our native chatbot, to welcome your visitors, collect their questions, and notify you to come online.

If a chat app slows your website down, it’s built with the wrong technology. Userlike loads asynchronously with your website, so it has zero impact on its loading speed.

No, only once you choose to upgrade do we ask for billing info. This can be through credit card, but also through SEPA direct debit or bank transfer if you choose a longer-term subscription.

It’s possible, but we advise against it. People easily miss chat notifications on a phone, and mobile connections are often not reliable enough.

Definitely. Have a look at our collection of integrations for helpdesks, CRMs, and others.