Connect With Your Web Visitors

Add beautiful chat boxes to your website

World map with customers and chat messages. World map with customers and chat messages.
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Start the conversation
through web chat
Build the customer relationship
through mobile messaging
Toshiro is asking
about his journey
Live chat window example with a customer asking BestWestern hotels for a room with a city view.
Hector is asking about
baby safety features
Chat support conversation example with a customer asking about Volvo's safety features.
Julian is asking for advice
about hiking shoes
Example customer service chat with a customer asking Globetrotter about hiking equipment.
Checking up on an
order for a buggy
Live chat example for customer support with a customer asking Babymarkt about an order she placed for a buggy.
Logo Nivea Logo Allianz Logo BMW Logo Globetrotter Logo Trivago Logo BW Best Western Hotels & Resorts
More customers

Customer Stories Over 20,000 chat boxes
up and running

Amélie Junghanns
Amélie Junghanns Continental

The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.

Bastian Dahm
Bastian Dahm Trusted Shops

Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.

Chat box features With Userlike, you are good to…

Offer fast web service

Surprise your customers with fast solutions by assigning different routing modes to your chat boxes: On your Spanish website, your customer is forwarded to a Spanish Operator. On your product page, a sales expert waits at the other side of the chat.

Userlike's live chat software Operator Skills feature shown with three chat Operators with different skill sets. Satisfaction features

Make customers stick

With Userlike's loyalty features you turn your support chat into a customer magnet. Our Sticky Chat feature, for instance, allows you to match your customer with the same Operator each time she returns.

Chat conversation showing Userlike's Sticky Chat feature. Loyalty features

Increase leads and conversions

Generating qualified leads has never been so easy. When your chatting customer provides an email address, Userlike automatically looks up the connected social media accounts.

Example of a customer profile in the Userlike Chat Panel. Sales features
Auto look-up of
social media profiles

Gather valuable insights

Your customer's journey might be rocky, without you knowing. A simple feedback form at the end gives your customer a platform to rate your service and leave pressing comments.

Userlike's chat rating feature with stars and emoji. Feedback features

Userlike connects to...

Integrate your live chat solution with other business tools, like helpdesks, CRMs, project or email tools.

Pipedrive
Slack
Salesforce
Helpscout
Squarespace
Mailchimp
Zendesk
HubSpot

Protected data

We've built our chat box tool with data security as top priority. The reason why our servers are located in Germany – one of the safest places for your customer's data. With Userlike you choose a healthy support software with GDPR compliance.

Feature overview Chat boxes with benefits

Userlike is crafted for easy customer support and sales-driven workflows. Find out how we can take your business to the next level, together.

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