Add beautiful chat boxes to your website

Connect With Your Web Visitors

Lady with a tablet receiving chat support for an order.
Do these also come in blue? Userlike customer success agent Yes, I can send you the link 🙂 That’d be great!
  • Website chat
  • Chatbots
  • GDPR-compliant
  • WhatsApp & more
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More customers

Customer Stories Over 20,000 chat boxes
up and running

Alexander Proske
Alexander Proske Statista

Userlike is the most intuitive and modern live chat we found. Live chat obviously made our users happier and our service department more efficient.

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Amélie Junghanns
Amélie Junghanns Continental

The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.

Volker Krumrey
Volker Krumrey Villeroy & Boch

With Userlike, everything’s more simple. Customers love the chat because it allows them to reach the right person directly.

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Johannes Altmann
Jewish Forum for Democracy and against anti-Semitism Be'Jachad - Gemeinsam.Gegen Hass

I like that the user decides how much personal information she wants to reveal. In the chat, you don’t need to give your phone number or name. That comes up later once trust has built up through the conversation.

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Florian Störk
Florian Störk Volksbank

I was surprised by the high frequency of chats and by how the customers using it got right to the point.

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Pius Knebel
Pius Knebel Titus

Both customers and customer service reps have embraced the chat channel for its great ease of use.

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Jens Lippert
Jens Lippert Cyberport

We’ve been impressed by the modern look and feel of Userlike from the start. We’ve been able to extend our support throughout the entire buying process.

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Johannes Altmann
Johannes Altmann Shoplupe

A shop’s usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that’s easy to integrate into any shop.

Florian Fuerst
Florian Fürst Frankfurt School

Extremely fast and convenient – implementing Userlike was a real success story.

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Christian Minks
Christian Minks e-regio

We’re not the biggest player on the market, but personal contact sets us apart from our competitors.

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Bastian Dahm
Bastian Dahm Trusted Shops

Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.

Christoph Münch
Christoph Münch Witt Weiden

Through live chat we can help customers quickly and personally. We want all our customers to benefit from that.

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Best Chat Box What people have to say about Userlike

Capterra

Easy to handle, even if you have no IT background.

Social Compare

Category leader

Awesome service and fair prices!

G2Crowd

Great Software

GetApp

There’s a lot 'under the hood'.

Chat box features With Userlike, you are good to…

Offer fast web service

Surprise your customers with fast solutions by assigning different routing modes to your chat boxes: On your Spanish website, your customer is forwarded to a Spanish operator. On your product page, a sales expert waits at the other side of the chat.

Userlike’s live chat software operator skills feature shown with three chat operators with different skill sets. Satisfaction features

Make customers stick

With Userlike’s loyalty features you turn your support chat into a customer magnet. Our Sticky Chat feature, for instance, allows you to match your customer with the same operator each time she returns.

Chat conversation showing Userlike’s Sticky Chat feature. Loyalty features

Increase leads and conversions

Generating qualified leads has never been so easy. When your chatting customer provides an email address, Userlike automatically looks up the connected social media accounts.

Example of a customer profile in the Userlike Chat Panel. Sales features
Auto look-up of
social media profiles

Gather valuable insights

Your customer’s journey might be rocky, without you knowing. A simple feedback form at the end gives your customer a platform to rate your service and leave pressing comments.

Userlike’s chat rating feature with stars and emoji.
Feedback with a click
Feedback features

Userlike connects to...

Integrate your live chat solution with other business tools, like helpdesks, CRMs, project or email tools.

Pipedrive
Slack
Salesforce
Helpscout
Squarespace
Mailchimp
Zendesk
HubSpot
All integrations

Protected data

We’ve built our chat box tool with data security as top priority. The reason why our servers are located in Germany – one of the safest places for your customer’s data. With Userlike you choose a healthy support software with GDPR compliance.

Globe with Userlike’s server location in Germany.
Our server setup

Feature overview Chat boxes with benefits

Userlike is crafted for easy customer support and sales-driven workflows. Find out how we can take your business to the next level, together.

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