The CCM software for messaging channels

Go where your customers go. Userlike is customer communications management software based on messaging. On your website, WhatsApp, Facebook Messenger or SMS.

  • Website chat
  • WhatsApp & more
  • Chatbot api
  • Customer messaging
Hi there! 👋 Can you help me?
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Hey, I have a question about my order.
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Great, that sounds awesome! 🙏
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Customer profile card.

A new way of talking to customers Give your support staff, sales agents and managers the platform they need to make instant customer connections

Meet the Website Messenger Much more than just a chat box

Image of customer asking about a product in a linked commercial.

Send and receive media

When words aren’t enough, you can transfer files, give video support and more

Image of customer’s messaging history.

Keep up the conversation

Customers can reopen previous conversations at any time

A voice recording sent in the chat window

Speak it instead

Add the ease of sending voice messages for both your agents and customers

See the Message Center A first look at where you’ll make lasting connections

Message Center showing all assigned conversations.

Five channels in one place

Monitor all of your incoming chats and messages in one central location. This makes it easier than ever to respond to customers across the web.

Image of Message Center’s Contacts area.

Customers in clear view

The Contacts area keeps all of your agents’ customer conversations in one place. Easily searchable so you find what you need every time.

Image of a message being automatically translated.

The right support features

Chat is easy, but our features keep you quick and organized. Your support team gets a shared inbox, auto translations, canned messages and a lot more.

Become a messaging-centric company Userlike unites all your customers’ preferred contact channels so you can reach them wherever they prefer: your website, Facebook, WhatsApp, Telegram or via SMS. Take the step toward messaging support.

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Top data privacy solution Built and hosted in Germany

  • 100% GDPR compliant
  • Dedicated privacy features
  • Hosted in Germany
  • ISO 27001 certified hosting

Your chats are in safe hands with our GDPR-compliant messaging solution. Userlike makes sure your conversations stay private and secure.

Userlike’s secure features shown on top of an image of Germany