Add instant messaging support to your website
Turn your website into a fast, convenient contact channel for your customers.
- Website chat
- Chatbots
- GDPR-compliant
- WhatsApp & more
What customers say Hear unfiltered opinions about Userlike
See it before you try Video overview of Userlike’s live chat software
Customer communication that’s convenient for everyone See how your support staff, customers, sales agents and managers benefit
Contacting customer support has never been easier
Userlike simplifies the support journey. Customers never have to search for your contact channel to get instant, satisfying help.
Customer support that’s easy and fun. Say what?
Userlike makes irritating support conversations a thing of the past with innovative chat features, such as chat macros. Answer common questions instantly without having to type it all out.
Messaging makes capturing leads easy as pie
Sometimes all it takes is answering a simple question to help your customers hit “checkout.” Capture more leads by reaching customers on the messaging channels they use every day.
Stay in the loop on your team’s day-to-day customer interactions
Userlike makes it easy to keep track of support activity with advanced filter and search functions, instant documentation, customer ratings and comparative analytics.
Your Website Messenger A chat window that’s got the looks and great functionality
Send and receive media
The chat window supports file transfers, URL previews, video and more
Keep conversations alive
Customers can jump back into conversations at any time
Exchange voice messages
Add a personal element to your chat convos
Your Message Center All of your customer relationships in one place
Centralized channel hub
Your support is extended across channels, but all your customer messages will land in the Message Center.
Keeps customers in focus
Your Contacts area will be your go-to place for searching through past customer conversations.
Helpful support features
Live chat is more than just chatting. Support agents with a shared inbox, auto-translations, chat macros and other features that keep your team on top of things.
Turn your website into an instant messenger Userlike unifies your customer’s favorite contact channels so you can not only support them on web chat, but also WhatsApp, Facebook Messenger, SMS, Telegram and more.
Chat that puts data privacy first Created and hosted in Germany
- 100% GDPR compliant
- Dedicated privacy features
- Hosted in Germany
- ISO 27001 certified hosting
Userlike is GDPR-compliant software that takes your data security just as seriously as our own. Your customer conversations are in good hands with our safe solution.
Ready to get started?
- 14 days of Team features
- No credit card needed
- Easy 5-minute setup
- Auto-switch to Free after trial