Powerful Chat Features
Userlike offers features that guarantee an optimal service experience for your visitors and operators. Automatically invite your visitors for a chat, use canned messages to deliver quick answers. When no operator is online your visitors can still leave their questions via an offline form.
Effective teamwork is key to an amazing service delivery. With Userlike we’ve ensured a natural and efficient workflow between team members. Incoming chats are automatically delegated to the operator with the fewest chats at that moment, chats can easily be forwarded between operators, and operators can effectively be grouped in teams.
No Downloads Required
Userlike is Software-as-a-Service. It’s not necessary to download any software. Integrate by copy-and-pasting your Userlike code into your website and start chatting straight from your dashboard.
Integrate into your Workflow
Userlike plays well with other CRM tools. Follow up on chat requests or offline messages by pushing the Userlike documentation to your CRM tool. Make use of our standard integrations, like Zendesk, SugarCRM and Salesforce, or use our open API to access your data and feed it into your backend solution.