CentralStationCRM Tutorial

Introduction

Userlike can be easily integrated with CentralStationCRM, the popular web-based CRM-software from Germany. To reach customer relationship excellence you can send conversations to CentralStationCRM to follow up on contacts, proposals and deals.

Register account

Step 1

Go to the Addons section and select the CentralStationCRM configure option.

Step 2

Here you can enter your CentralStationCRM URL and your API token.

CentralStationCRM Credentials

Your API token can be found by selecting your profile in the upper right then by selecting "My settings".

At the bottom of the next page, select "Manage external applications (API)" to view your API.

The next page lists all configured API keys.

Sending conversations to CentralStationCRM

In the Message Center, you can now manually send conversations to CentralStationCRM via the action bar above the conversation or via chat command in the input field.

  • $centralstationcrm - Create CentralStationCRM contact and note from current conversation

Under **All conversations** you can also send multiple conversations to the add-on.