Instant Messenger Tutorials

Introduction

We recommend to use our integrated Chat Panel. Alternatively you can also choose to use a third party messenger for the desktop or Smartphone. To prevent issues with your firewall, make sure TCP ports 5222 and 5223 are open for outgoing connections. You need to connect your Userlike account to a XMPP chat client to chat with your Webvisitors. Log into your Userlike XMPP account using these credentials.

Instant messengers users should be aware that is only possible to open a link to the screenshot that was taken when they are logged into the Dashboard because it is secured from non-authenticated person.

NameValue
Serverwww.userlike.com
Usernameyour-username@userlike.com

Mac

Windows