Go to the Addons section and select the UserVoice configure option.
Then you can enter your UserVoice subdomain and api information.
UserVoice Credentials 1
To obtain your api credentials, log into your UserVoice account, click the settings cog and select "General".
UserVoice Credentials 2
Then select the "Integrations" tab and click on "UserVoice API keys".
UserVoice Credentials 3
Now add a new key and make sure you select the "Trusted?" Checkbox.
Sending offline messages to UserVoice
After the configuration process you can send offline messages to UserVoice. This will create a new ticket.
Sending chat transcripts to UserVoice
The same function is available for sending chat transcripts to UserVoice. You can also trigger the action from a chat session with a chat command.
$uservoice- Create UserVoice ticket from current chat