Go to the add-on overview section and select the JIRA configure option.
Here you can enter the URL and credentials for your JIRA application.
Sending offline messages to JIRA
After the configuration process you can send offline messages to JIRA. This will create a new issue.
Sending chat transcripts to JIRA
The same function is available for sending chat transcripts to JIRA. You can also trigger the action from a chat session with a chat command.
$jira- Create JIRA issue from current chat