Addon Integration Tutorials

This tutorial refers to Userlike’s live chat product. For Userlike’s Unified Messaging tutorials, click here.


Integrating Userlike into your 3rd party app is really easy. Our tutorial section will help you with the integration of Userlike into your workflow. We will continually update these tutorials and add new ones. Are you using a solution that is not listed here? We have an API which you can use to create custom integrations.

Ticket and CRM Systems

  • API
  • CapsuleCRM
  • CentralStationCRM
  • Dropbox
  • EmailTicket
  • Freshdesk
  • GitHub
  • Help Scout
  • HubSpot
  • JIRA
  • MailChimp
  • Pipedrive
  • PipelineDeals
  • Salesforce
  • Slack
  • Trello
  • Zendesk


You can trigger the 3rd party apps from the chat session with chat commands.

$zendeskCreate Zendesk ticket from current chat
$githubCreate Github issue from current chat
$jiraCreate JIRA issue from current chat
$trelloCreate Trello card from current chat
$slackCreate Slack message with link to current chat
$dropboxCreate Dropbox file from current chat
$boxCreate a file from the current chat and store it at Box
$mailchimpCreate MailChimp subscriber from current chat
$pipedriveCreate Pipedrive deal from current chat
$hubspotCreate Hubspot contact from current chat
$helpscoutCreate Help Scout conversation from current chat
$pipelinedealsCreate PipelineDeals contact from current chat
$capsulecrmCreate CapsuleCRM case from current chat
$freshdeskCreate Freshdesk ticket from current chat
$centralstationcrmCreate CentralStationCRM contact and note from current chat
$emailticketCreate ticket from current chat and send it to predefined email
$apiSend current chat to your API