Addon Integration Tutorials
This tutorial refers to Userlike’s live chat product. For Userlike’s Unified Messaging tutorials, click here.
Introduction
Integrating Userlike into your 3rd party app is really easy. Our tutorial section will help you with the integration of Userlike into your workflow. We will continually update these tutorials and add new ones. Are you using a solution that is not listed here? We have an API which you can use to create custom integrations.
Ticket and CRM Systems
Commands
You can trigger the 3rd party apps from the chat session with chat commands.
| Command | Description |
|---|---|
$zendesk | Create Zendesk ticket from current chat |
$uservoice | Create UserVoice ticket from current chat |
$github | Create Github issue from current chat |
$jira | Create JIRA issue from current chat |
$trello | Create Trello card from current chat |
$slack | Create Slack message with link to current chat |
$dropbox | Create Dropbox file from current chat |
$box | Create a file from the current chat and store it at Box |
$mailchimp | Create MailChimp subscriber from current chat |
$campaignmonitor | Create Campaign Monitor subscriber from current chat |
$pipedrive | Create Pipedrive deal from current chat |
$hubspot | Create Hubspot contact from current chat |
$helpscout | Create Help Scout conversation from current chat |
$pipelinedeals | Create PipelineDeals contact from current chat |
$capsulecrm | Create CapsuleCRM case from current chat |
$freshdesk | Create Freshdesk ticket from current chat |
$highrise | Create Highrise contact and note from current chat |
$centralstationcrm | Create CentralStationCRM contact and note from current chat |
$emailticket | Create ticket from current chat and send it to predefined email |
$api | Send current chat to your API |