Connect to the WhatsApp Business API with 360dialog

Your all-in-one messaging solution for WhatsApp Business and website chat.

  • Shared inbox
  • GDPR-proof
  • WhatsApp bots
  • Website chat
Userlike’s Message Center with various customer conversations conducted through the WhatsApp channel.
Customer view
Your view
Logo Toyota Logo Trusted Shops Logo Bayer Logo Decathlon Logo Tomato Logo Horecabond

360dialog + WhatsApp Your shared inbox for WhatsApp support

Business layer

Enjoy professional features for support and sales, such as agent routing, assigning, status and topic tagging, notes, live translation and more.

Chatbots + human interaction

Build a WhatsApp bot to automate parts of your customer communication. Use the internal logic bot or connect with an external solution.

Team setup

Offer WhatsApp support in a team. Organize your agents by their function, assign skills, match them with customer requests, and more.

Rich media

Easily exchange media files with your customers (e.g. pictures and videos).

WhatsApp templates

Templates are an essential part of WhatsApp customer communication. Easily set them up within your account.

Website + other messengers

Why stop at WhatsApp? With Userlike, you also get website chat and access to Messenger, SMS, Threema and Telegram for the same price.

Trusted by 2,000+ companies
Hear from our customers

“Omotenashi” is an integral part of Toyota’s corporate philosophy. It stands for high attention and care. That’s why we offer our website visitors the option to reach us over WhatsApp, which is the most convenient and familiar channel for many of them.

Roland Blasks Roland Blask
Senior Specialist
Customer Experience @ TOYOTA
Plan: Business

GDPR and data privacy Always encrypted, private and secured

Hosted in Germany

Hosted in Germany

All chat data is stored on our servers (ISO 27001-certified) based in Germany.

Extensive privacy features

Privacy features

Our dedicated features for data privacy and protection guarantee security for you, your customers and your employees.

Encrypted connections

Encryption

The connections between you and your customers are always encrypted, private and secured.

All-in-one messaging Userlike isn’t only for WhatsApp; it’s your all-in-one customer messaging solution. Expand with website chat, Messenger, SMS and more.

The logos of Userlike, SMS, Facebook Messenger, Telegram, and WhatsApp.
Various emoji logos.

Customer messaging on any scale

Team

Modern website messaging with a flat fee.

4 Widgets 4 Seats 1 Channel
  • All the core features
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
  • Add-ons
  • WhatsApp channel
  • Channel access
  • Analytics
  • Live Translation
  • Video calls
  • Screen sharing
  • White label
  • Full API access
  • Advanced routing
  • Chatbot
90 / month*

Corporate

Multi-channel messaging with professional power features.

10 Widgets 10 Seats 3 Channels
  • All the core features
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
  • Add-ons
  • WhatsApp channel
  • Channel access
  • Analytics
  • Live Translation
  • Video calls
  • Screen sharing
  • White label
  • Full API access
  • Advanced routing
  • Chatbot
290 / month*

Business

Messaging at scale with advanced routing and business intelligence.

20 Widgets 20 Seats 5 Channels
  • All the core features
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
  • Add-ons
  • WhatsApp channel
  • Channel access
  • Analytics
  • Live Translation
  • Video calls
  • Screen sharing
  • White label
  • Full API access
  • Advanced routing
  • Chatbot
720 / month*
* Prices exclude VAT.

Flex

Enterprise solution. Flexible on all dimensions to match your organizational setup.

  • Unlimited conversations
  • Unlimited contacts
  • Unlimited seats
  • Unlimited chatbots
  • Unlimited channels
  • Unlimited organizations
  • Dedicated account manager
  • Professional services

Get started with three simple steps

01

Request access

02

Set it up

03

Go live