|Last compared: Thursday, April 19, 2018|
Assign a wide range of roles to your operators, such as a manager or admin role. You can also assign specific rights to each of these roles.
A single Userlike chat widget can be placed on as many websites and pages as you like.
Get numerical insights into your live chat's performance. Use this data to optimize your chat setup.
Userlike's different APIs let you customize how you receive incoming chats. You can also use them to get notifications about events, customize the widget's behavior and connect your existing bots.
This flexible routing mode makes sure customers are directed toward available operators with certain skill sets.
Chat Butler welcomes visitors to your site when you're offline. If a customer starts a chat, he sends you a notification. If a visitor messages outside of service hours, Chat Butler creates an offline message.
With this integration, users can reach you from any device they run Facebook Messenger on. The chats will go directly to your Userlike Chat Panel.
The cloud-based instant messaging service Telegram combines strong privacy features with super fast support. Connect Userlike to Telegram and stay in touch with your customers.
The Userlike backend is available in multiple languages, such as Spanish, French, Portuguese and Italian.
Userlike is the most intuitive and modern live chat we found. Live chat obviously made our users happier and our service department more efficient.
The perfect tool for our 'Service with Passion' motto. From day one, Userlike has inspired our trust and amazement.
With Userlike, everything's more simple. Customers love the chat because it allows them to reach the right person directly.
I was surprised by the high frequency of chats and by how the customers using it got right to the point.
Both customers and customer service reps have embraced the chat channel for its great ease of use.
We've been impressed by the modern look and feel of Userlike from the start. We've been able to extend our support throughout the entire buying process.
A shop's usability stands or falls by its guidance and support options. Live chat is perfect to answer web visitor needs instantly, and with Userlike you have an excellent solution that’s easy to integrate into any shop.
We're not the biggest player on the market, but personal contact sets us apart from our competitors.
Live chat? Check! Contact form? Check! Usability? Check! Userlike offers an effortless way for shop owners to communicate with their web visitors.