Enable Userlike’s registration form to filter for high quality chats. Your visitors can fill out a short form before starting a chat with details such as their email address, phone and/or website.

Start a chat with your visitor by automatically inviting them after they’ve spent a certain amount of time on a specific page.

Userlike’s rating and feedback features help you understand how well you’re doing. Once the chat ends, the visitor is asked to rate their service on a scale from 1 to 5 stars.

This integration allows users to reach you from any device they use Facebook Messenger on. The chats will go straight to your Userlike Chat Panel.

Maintain continuity with predetermined responses to quickly answer the most common questions.

You decide what happens when your support is not online. You can show a contact form, leave a dedicated message, let Chat Butler greet visitors or hide the chat button entirely.

Offering support in a team? Group functions such as forwarding, operator grouping, group select, and skill-based routing may come in handy.

While chatting with a visitor, you’ll have relevant supplemental information at your fingertips (previous support interactions, location, operating system, social handles, etc.)

When you’re offline, Userlike becomes a contact form, which is still more convenient than looking for an email address. Other features like Chat Butler, intelligent chat routing, and chat macros help offer quality chat support when working alone or in a small team.

No, you’re free to get started without one. We only need your billing info if you upgrade to a paid package, which can be paid by credit card, SEPA direct debit or bank transfer.

Yes, but we strongly recommend using Userlike on a desktop instead. Chats are easier to miss on a phone, and your service may not always be stable enough to maintain a good chat connection.

Userlike is easy to integrate into a variety of business tools. Slack, MailChimp, Pipedrive, Help Scout and many more are supported. You can find the full list here.

Yes, the widget has a full range of customization options. For example, you can change the colors, theme, language and wording to match your brand, and pick where you want your widget to be placed on the page.